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RingCentral Admin Portal

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Add the "Custom Field" in the roles and permissions in Admin Portal.

To have an option in the roles and permissions to manage the "Custom Field" in More > Account Settings.
Rose Alto about 23 hours ago in RingCentral Admin Portal 0 New

Want a User role that can Disable Domestic calls but can still dial 911

The customer needs to add common area desktop phones that can make internal calls, but not Domestic outgoing calls, but they need to make 911 calls. Need to be able to create a User Role to do this.
Rick Miller 4 days ago in RingCentral Admin Portal 0 New

Emergency Response Location per site

It's easier to apply an emergency location to all of the phones at each site so we don't have to go into each user for the outbound calling on their devices.
Vanessa Cadon 3 days ago in RingCentral Admin Portal 0 New

No Audit Log entry for Template modifications

This seems very dangerous to me, not having an audit trail. A bad actor can, at will, make any changes to any template, then an innocent person using that template can cripple an organization and not know it. The likelihood is low I admit but it's...
Donald Prescott 11 days ago in RingCentral Admin Portal 0 New

Allow to change Virtual Numbers / Direct numbers in admin portal

We currently can change a number with digital/MVP license in the admin portal but not additional company numbers/direct numbers. It would be helpful to have the option to be able to change your additional local numbers in the online account instea...
Ranier Gallego about 13 hours ago in RingCentral Admin Portal 0 New

Increase the number of callers allowed in queue to 50 callers

Increase the number of callers allowed in queue to 50 callers
Gianelle Vallecillo 1 day ago in RingCentral Admin Portal 0 New

Need to have background for polycom phones

https://pp.s3.ringcentral.com/polycom/backgrounds/rc_320x240.jpg I would love to be able to adjust add company approved backgrounds for our polycom phones.
Jason Fast 1 day ago in RingCentral Admin Portal 0 New

ability to change toll free number within the admin portal

costumer would like to have the option back to changed the toll free number within the admin portal in number inventory
Ranier Gallego 1 day ago in RingCentral Admin Portal 0 New

Customize Key Presses in IVR

Have an option to customize key presses including # and *
Blesilda Millan 2 days ago in RingCentral Admin Portal 0 New

Forwarding to IVR or extennsion after the general company greeting

A custom setting that will forward calls to an IVR or extension after the general company greeting
Blesilda Millan 2 days ago in RingCentral Admin Portal 0 New