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RingCentral Mobile App

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Incoming call on iOS should ring/open RC app not native iOS phone app

When the iphone is on the lockscreen and an incoming RC call comes in, the call is incorrectly routed through the iOS native phone app and thus is answered in the native phone app. Proper behavior should be for the call to be routed to the RC app ...
Rob Marino 5 days ago in RingCentral Mobile App 0 New

Audio needed for Android Outbound Calls

98% of my outbound calls do not connect or have no audio when using my Android App. If a client calls me it works great. For someone who works out of the office, this is very frustrating and unprofessional. This has been an ongoing issue for over ...
Misty Stroud 5 days ago in RingCentral Mobile App 0 New

Combine HUD and APP into one app

Must have second app, softphone HUD, for monitoring/barge to calls. More memory usage
Guest about 2 years ago in RingCentral Mobile App 42 Future consideration

Please add HUD feature on the iPhone ASAP

add HUD feature on iphone
Joseph Kim 26 days ago in RingCentral Mobile App 0 Under review

Increase the number of contacts that can be added to the Ring Central App

It would be useful to increase the number of contacts that can be added to the Ring Central App up to 20,000. This could be helpful for our company or larger companies that work with CRMs that automatically import contacts into the Ring Central Ap...
Shaya Mulcahy 8 days ago in RingCentral Mobile App 0 New

Allow multiple users to view texts to the same phone number

Another service, GoTo Connect, allows for this feature, where inbound texts to a particular phone number, can be viewed by multiple users. This is important for us, especially for the after hours/ on call person. Just as the one "on-call" person o...
Office Main Line (for day and nighttime use) about 2 months ago in RingCentral Mobile App 0 Under review

Idle behavior shows users offline even though they are available and logged into RC.

I've noticed that when not using RC but logged in (running in the background idle) it will change the status for users from a green dot to a gray dot (offline). Even though users are available for a call. Fellow coworkers think the user is offline...
Kevin Backhus 7 months ago in RingCentral Mobile App 2 Under review

SysAid IT Ticketing integration

Allowing us to have a place in the RC app to integrate ticket submission to SysAid so our users can stay within the RC app while also reaching out to Support.
Jesse Clouse 20 days ago in RingCentral Mobile App 1 Future consideration

Ability to **respond** to short code SMS messages.

I use RC as my primary phone service. In many cases organizations send SMS messages from "short code" numbers. I can receive them on RC. But I can not respond. This is an important feature!
Eugene's Phone about 1 year ago in RingCentral Mobile App 10 Under review

Add Bitmoji add in for text messaging

Useful for marketing
Michelle Long 13 days ago in RingCentral Mobile App 0 Under review