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RingCentral Mobile App

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Automatic Select of Caller ID based on Area Code

wanted to have feature that will allow users to dial out to clients using different area codes depending on the number that they are dialing out. For instance, if they are calling someone from 916 area code, they wanted to appear as if they are al...
Tester Account about 7 hours ago in RingCentral Mobile App 0 New

Wish i can access favorite/quick contacts to transfer call when using mobile app

74311 - Mat Castro 1 day ago in RingCentral Mobile App 0 New

Force Log-out due to Inactivity

Dear RingCentral Development Team, I would like to propose a feature request that would enhance the user experience and security of the RingCentral App for both mobile and desktop platforms. Currently, the RingCentral App automatically logs users ...
Homert Tabuyan 24 days ago in RingCentral Mobile App 0 New

call queue missed call push notification on mobile devices

The customer is interested in receiving push notifications on their mobile device for missed calls from the call queue. This feature would enhance their accessibility by providing alerts when they're away from their desktop or computer.
Homert Tabuyan about 1 month ago in RingCentral Mobile App 2 New

Call Log Sync from RingCentral Mobile App to Salesforce

Use Case: As an Insurance Agent, I want to be able to make calls from the RingCentral Mobile App and have the call logs sync to Salesforce to allow for my manager to generate activity reports. Current functionality does not allow call log activiti...
Helen Lueck about 1 month ago in RingCentral Mobile App 1 New

Unable to release an individual line during a 3-person call.

When I get a call for one party and tried to add a call to the current call, the third party's call goes to voicemail. I am not able to release just the voicemail call. I would have to hit the hangup button which in turn releases both calls. My in...
Cecil George 6 months ago in RingCentral Mobile App 2 Under review

Emergency Services dialling for Mobile Devices in Healthcare without SIM Cards

In a healthcare situation tablets are often used as eCare devices and often do not have the capability to support SIM cards, or eSIMs. They are not mobile devices in the true sense of the word and do not leave a site or campus, although they often...
Andrew Foden 15 days ago in RingCentral Mobile App 0 New

Call Monitoring feature for mobile app (IOS and Android)

Submitting a feature request on behalf of the customer to add the Call Monitoring feature on HUD for Mobile app (IOS and Android). We replicated the issue on Android but there's no option to monitor the call. Checked the Support site:https://suppo...
Claire Tester about 1 month ago in RingCentral Mobile App 0 New

Add external push to talk button for push to talk option.

Ring central added a PTT function but not the ability to use an external PTT button. It’s cumbersome to have to open the app in order to talk especially in a medical practice.
Lab Department 15 days ago in RingCentral Mobile App 0 New

Scan to fax needs to be able to use the document feeder

Unable to use document feeder when using scan to fax
CYEX Mangement Services about 1 month ago in RingCentral Mobile App 0 New