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RingCentral Mobile App

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Force Log-out due to Inactivity

Dear RingCentral Development Team, I would like to propose a feature request that would enhance the user experience and security of the RingCentral App for both mobile and desktop platforms. Currently, the RingCentral App automatically logs users ...
Homert Tabuyan 4 months ago in RingCentral Mobile App 0 New

Setting for Internal Communication Only on Mobile App

I currently receive calls from team members and from all incoming calls to the sales department to my desk phone. I also receive all chats from team members to my desktop RingCentral program. The problem I have is I do not want to receive all of t...
Mitch Randall 8 days ago in RingCentral Mobile App 0 New

Idle behavior shows users offline even though they are available and logged into RC.

I've noticed that when not using RC but logged in (running in the background idle) it will change the status for users from a green dot to a gray dot (offline). Even though users are available for a call. Fellow coworkers think the user is offline...
Kevin Backhus almost 2 years ago in RingCentral Mobile App 9 Under review

Unable to release an individual line during a 3-person call.

When I get a call for one party and tried to add a call to the current call, the third party's call goes to voicemail. I am not able to release just the voicemail call. I would have to hit the hangup button which in turn releases both calls. My in...
Cecil George 8 months ago in RingCentral Mobile App 2 Under review

Ability to **respond** to short code SMS messages.

I use RC as my primary phone service. In many cases organizations send SMS messages from "short code" numbers. I can receive them on RC. But I can not respond. This is an important feature!
Eugene's Phone over 2 years ago in RingCentral Mobile App 21 Under review

Decline a incoming call with a text message

Decline a incoming call with a text message sent to the caller
Mariefel Canilao 11 months ago in RingCentral Mobile App 0 Under review

Increasing Paging Only group to more than 25 devices

I have a client that needs to use this feature for tornado warnings, tornado drills, fire drills, mass alerts to the company. They have 75 devices on hand in various rooms throughout the facility and need to be able to page all of them to alert in...
Alex Cooley almost 3 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 17 Under review

The ability to turn the ringer volume down on the ring central mobile app after the new design update.

In the previous version of the app (according to ring central) you were able to turn the ringer volume down separate from the volume of your phones ringer. In the updated version of the app, its not an option. The ringer for ring central is obnoxi...
Madeline VanFleet 14 days ago in RingCentral Mobile App 0 New

Multi-site Forward all Company Call on Mobile App

Within the Admin Setting on the mobile app (with Admin permissions) There isn't an option to forward all calls on the main IVR/AA menu settings. You can do this if you go to the website on your mobile device, but if there is an urgent need and thi...
Katherine Enna 27 days ago in RingCentral Mobile App 8 Under review

Team Profile Pictures (Upload/Add)

Having the feature to add/upload PNG/JPEG pictures for teams/groups (just like individual profiles) this would make it easier to view what team has updates and create an easier to use flow. For both the Mobile App and Desktop App.
James Pilgrim over 1 year ago in RingCentral Mobile App 4 Under review