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RingCentral Mobile App

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Setting for Internal Communication Only on Mobile App

I currently receive calls from team members and from all incoming calls to the sales department to my desk phone. I also receive all chats from team members to my desktop RingCentral program. The problem I have is I do not want to receive all of t...
Mitch Randall 8 days ago in RingCentral Mobile App 0 New

The ability to turn the ringer volume down on the ring central mobile app after the new design update.

In the previous version of the app (according to ring central) you were able to turn the ringer volume down separate from the volume of your phones ringer. In the updated version of the app, its not an option. The ringer for ring central is obnoxi...
Madeline VanFleet 14 days ago in RingCentral Mobile App 0 New

Ring Central App ring even if phone is on silent

I take after hours call. Before switching to RingCentral the calls came through a specific number which I had set up as "emergency bypass", allowing my phone to ring even when on Silent. When I go to sleep I do not want my friends to call me and t...
Dr. Hudson Frey 20 days ago in RingCentral Mobile App 0 New

Ability to manage call forwarding in the RC Mobile App

ability to manage call forwarding in the RC Mobile App, So no need to go to the admin portal or to the desktop app to manage it. It will be easier if customers can add, turn on, or off the call forwarding directly on the mobile app. 
Johnn Aporto 27 days ago in RingCentral Mobile App 0 New

Multi-site Forward all Company Call on Mobile App

Within the Admin Setting on the mobile app (with Admin permissions) There isn't an option to forward all calls on the main IVR/AA menu settings. You can do this if you go to the website on your mobile device, but if there is an urgent need and thi...
Katherine Enna 27 days ago in RingCentral Mobile App 8 Under review

Mobile Data option for Android Auto

When Android Auto Wireless is in use the RC app does not send through audio and tries to route the call through Wifi when no internet connection is available since it is only using wifi for the connection to Android Auto. We don't want to use our ...
Karen Ganda 30 days ago in RingCentral Mobile App 0 New

SMS should not be sent if recipient does not have SMS capability

When SMS is sent toll free numbers that does not have SMS capability, it should fail for the bundle not to be used
RC Tester Account about 1 month ago in RingCentral Mobile App 0 New

Not showing the Phone number/Name on incomming call

I am not getting any name and phone number while incoming calls. Its showing only the City Name like Toronto, ON or Edmonton, AB or Winnipeg But I don't want that stuff. I am looking to get the name and number plus with the option of Send to Voice...
Sam Saroya about 1 month ago in RingCentral Mobile App 0 New

Toggle Button on the App to Turn on and Off Devices

It would be helpful to have a capability on the app on which the device the call would ring to - between the app or the physical phone assigned to the extension. This is a lot easier instead of going to the admin portal.
RC Tester Account about 1 month ago in RingCentral Mobile App 0 New

Have a tracker to see who responds to the message on the group chat.

It will be nice to track and see reports who has responded on the messages on the Group chat.
Tech Support about 1 month ago in RingCentral Mobile App 0 New