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RingCentral Mobile App

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Add smart dialer (dial by name) to mobile app

The desktop app lets you dial by name, however the mobile app only has a link to the contacts section. Please add the same ability that exists in the desktop app.
Craig Miceli about 1 year ago in RingCentral Mobile App 0 Under review

CarPlay

While your phone is connected to the car you can receive and answer phone calls. However, there is no function for making calls. Can this be added?
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Android Auto Answer Calls

I need to be able to at least answers calls using Android Auto. Currently, it just rings to my phone and I'm not able to grab my phone and answer it while driving.
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Please Retain Status Updates on your Service Status Page

When I have to explain to management why there was a Ring Central outage or issue, it's helpful to refer to the status updates on your service status page. When you engineers post a "resolved" update, then remove all the statuses for the issue 5 m...
Guest about 1 year ago in RingCentral Mobile App 1 Under review

Individual Call Ques w/in an IVR - User Toggle On/Off

Aloha. It would be benificial for a user to be ablet to toggle accepting calls from an assigned call que. Currently their is the ability to toggle off all call ques, but not individual. Please feel free to reach out to me for further details on th...
Kevin Norton Hooikaika 7 days ago in RingCentral Mobile App 0 Under review

Additional Presence Profiles for Breaks, Lunch and restroom breaks.

Request to have these available for queue type situations
IT Department 8 days ago in RingCentral Mobile App 0 Under review

Multi-account switching

it would be easy to implement this feature and save a lot of time when a user has multiple Ringcentral (Glip) accounts to allow a quick switching between them. Saving locally the credentials and toggling between 2 or more accounts without having t...
Norman Ortiz 11 days ago in RingCentral Mobile App 0 Under review

Attach Audio File to voice-to-text notification email

The voice-to-text transcription is not perfectly reliable as it is, and it would be easier to share voicemails among coworkers if there wasn't the additional step of having to download the .wav file and attaching it to an email. If that .wav file ...
Gene Barton about 1 month ago in RingCentral Mobile App 1 Under review

Speakerphone/handsfree option while phone is ringing.

While this feature somehow comes and goes on the app because it worked for years and now all of a sudden it stopped working. Now when I use my work cell phone with the Ringcentral app to call a customer, the speakerphone button is grayed out and I...
Sales Department about 1 month ago in RingCentral Mobile App 0 Under review

Add "Ring to RC Mobile App" to RingOut

Add the option to Ring Out RIngCentral Mobile App to the Ringout options. We have users who wish to use the mobile app but need to click to dial on their PC. Their PC cannot carry sound. Being able to set the RingOut to Point to their mobile app w...
Zach DiFonzo about 1 month ago in RingCentral Mobile App 0 Under review