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RingCentral Mobile App

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Allow RingCentral App to Receive Intercom Calls

Useful for easier communication with remote users
Guest 12 months ago in RingCentral Mobile App 0 Under review

Application installation/usage by device for NIST/CMMC compliance

Report to show which users have the mobile or desktop application installed/logged in and some identifiying information regarding that device (OS, MAC address, IP, etc.)
Guest 12 months ago in RingCentral Mobile App 0 Under review

Option to Select the Feature/Tab that will Show as Default Screen when Launching the RingCentral Application on Mobile

Whenever I open / launch my RingCentral Application on my Android Phone I can see that the default page/ is the Messages I want to have the ability to change it to the Phone tab
Guest 12 months ago in RingCentral Mobile App 1 Already exists

Forward calls from Shared Line to RC app, as is already working for desktop phones

We have an edge case where a Shared Line Group is ideal and a few users that would like to be able to accept calls that are forwarded to a Shared Line Group on their soft phones. This currently only works for desktop phones.
Guest 12 months ago in RingCentral Mobile App 0 Under review

Allow the barge feature on the mobile phone app

In a call center environment managers are made to be on the floor than behind their desks. If an individual is having a hard time on the phone, it would be ideal to help right then and there rather than running back to the desktop to barge in on a...
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Access call queue history from iOS/Desktop App

I shouldn't be forced to go through the RC website to access call queue history.
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Option to block my number when I send a text

I used to be able to select the number that i wanted to send a text from, now i am not able to
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Have option to remove oneself from call queue members instantly without using do not disturb status

Whenever I ignore a call on this app, I keep receiving the call for about 3-4 times before it stops. I would like to keep simultaneous ring on all call queue members. I would like to have an option to not receive calls without using do "do not dis...
Wilhelmina Regal about 1 year ago in RingCentral Mobile App 0 Under review

Add a distinction for personal/work calls via RC App

I work from home and use my cell phone/RC app for the majority of my calls. Aside from seeing my office number, there is not a distinction of personal/work calls. I like seeing the persons number so I can search the account as I am receiving the p...
Guest about 1 year ago in RingCentral Mobile App 2 Under review