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RingCentral Mobile App

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Ability to customize the dial pad size

The most current version of the RC App (22.1.31.106750) has shrunk the dial pad to about half of it's normal size. This makes it difficult to dial out or read the keypad. The recommendation is a setting that allows you to adjust the size of the di...
Paul Vazquez 3 months ago in RingCentral Mobile App 0 Under review

Hide Emails of Users

We assemble freelance writers from all over the world into our RC groups. All of the writers are able to see all of the other writers. It would be great if the email accounts were not visible and someone would have to message them in RC which woul...
Matt Gerchow about 1 month ago in RingCentral Mobile App 0 Under review

Change SMS number to reflect outbound number

When agent is making a call & SMS he needs all numbers to reflect the same so it is not confusing to the clients. Right now he is calling from 407-604-0254 and the SMS is coming from 407-723-7163. We tried switching it to the 407-604-0254 numb...
Judi Figueroa about 1 month ago in RingCentral Mobile App 0 Under review

Allow texting from any number that is in use

We communicate with our customers almost exclusively via text, including mms. We believe it's important to text with our customers from the area code they are familiar with. For instance, if our customer is in Miami, we want to be able to text the...
John Burtch 3 months ago in RingCentral Mobile App 0 Under review

Add longer louder Notification sounds

I am hard of hearing and use the longest loudest sounds for incoming texts. Please add sounds similar to Alarm on iPhone. Thank you!
Patrick Chandler 4 months ago in RingCentral Mobile App 0 Under review

To be able to send text messages from ALL extensions using the MAIN COMPANY PHONE NUMBER, by selecting a drop down button.

This would be very useful for our employees convenience and our company to be able to send texts and receive calls all from ONE main line and not our different direct lines.
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Allow mobile app to be logged into multiple users simultaneously or take advantage of Android's "dual messenger" function

Android's dual messenger function allows you to run multiple instances of the same app simultaneously on one device. This allows you to be signed in to multiple accounts, or in this instance, multiple extensions, at the same time on the same devic...
Bulletproof Shop 3 months ago in RingCentral Mobile App 0 Under review

Much Needed - Simple: Custom Label SMS Group Chat Threads

RC is like a dream solution for me. Almost perfect. Just one thing I would like to have the ability to do is customer label my SMS threads that have more than one contact.
Greg Richardson 3 months ago in RingCentral Mobile App 0 Under review

Search Bar to change a Caller ID when doing outbound when have multiple number

One of our agent will going to call out to let say Texas, But I dont want to show my number on the caller ID, Instead I want them to see a Texas number as the caller ID. So i have to search those numbers for Texas number and its too long to scroll...
Julius Flores 3 months ago in RingCentral Mobile App 0 Under review

Display both Caller & Line ID on screen in the mobile app in situations where users have more than one line

I have two lines coming in to my mobile app. I need to be able to see the caller ID and also the line ID, so I know how to answer the phone appropriately.
Matt Alexander 3 months ago in RingCentral Mobile App 0 Under review