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RingCentral Mobile App

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Add call log within a direct message

co-workers often request or state they need a phone or video call. It would be helpful to a record of made, or missed calls within a chat to confirm if that call had been made/attempted. The video and phone shortcuts are within this chat, just sho...
Scott Moore about 1 month ago in RingCentral Mobile App 0 New

Reply to short code texts

Banking and other account verification is done through short code texts, and currently RC doesn't have functionality to reply to those texts.
Paul House about 1 month ago in RingCentral Mobile App 0 New

Disable employees from calling out from the Main Phone Line

Hello, we noticed that our employees are able to manually change their calling out line (via the app and desktop). Can you disable this function so that employees can ONLY use the numbers that they were assigned? Although we tell them not to switc...
Shaun Shimizu 13 days ago in RingCentral Mobile App 0 New

Mute incoming call notifications while currently on a call for Mobile App

while on a Carrier call, and RC Mobile App will have another call, mobile device will still ring. Requesting to have the same function with desktop app. Call waiting audio alert. Mobile app's option is only to enable or disable notification settin...
Tester Account 13 days ago in RingCentral Mobile App 0 New

Search Text in Adaptive Cards

We have notifications go into RingCentral from incoming webhooks in form of adaptive cards. They contain text that can be selected and even copied but cannot be searched within the RingCentral app. Would it be possible to update the search functio...
Adrian Feliciano 13 days ago in RingCentral Mobile App 0 New

Disable fax feature on RC mobile app

Hello, We would like to be able to turn off the fax feature on our mobile apps. We are encouraging all our employees to use the mobile app on their cell phones but we do not want them to have access to our clients medical records (they are usually...
Juan Carlos Touzet about 1 month ago in RingCentral Mobile App 0 New

Send Google/Apple Maps Links via SMS

Seems crazy that you can't SMS a customer a Google/Apple Maps link to a location as it's getting marked as spam. We're a service based business that travels and meets customers on various site locations. Often times the 'address' given brings peop...
Sam Steffl about 2 months ago in RingCentral Mobile App 0 New

Add car setting to RingCentral mobile

A feature to have a setting to silence calls or send calls to voicemail when driving/connected to CarPlay would be helpful and minimize distractions while driving.
Nancy Nguyen about 4 hours ago in RingCentral Mobile App 0 New

Incoming caller ID name display on app

In the app, incoming calls only show a phone number for caller ID, no name appears. A basic request, I'm surprised it's not available.
Susan Williams 7 days ago in RingCentral Mobile App 1 New

Open a url when answering a call from the mobile app

On the desktop app, I can add a url to open after I answer a call. For parity, I would like to be able to do the same on the Mobile app. Open a URL when I answer a call from the mobile app.
. . 19 days ago in RingCentral Mobile App 0 New