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RingCentral Mobile App

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Incoming caller ID name display on app

In the app, incoming calls only show a phone number for caller ID, no name appears. A basic request, I'm surprised it's not available.
Susan Williams 7 days ago in RingCentral Mobile App 1 New

Disable employees from calling out from the Main Phone Line

Hello, we noticed that our employees are able to manually change their calling out line (via the app and desktop). Can you disable this function so that employees can ONLY use the numbers that they were assigned? Although we tell them not to switc...
Shaun Shimizu 12 days ago in RingCentral Mobile App 0 New

Mute incoming call notifications while currently on a call for Mobile App

while on a Carrier call, and RC Mobile App will have another call, mobile device will still ring. Requesting to have the same function with desktop app. Call waiting audio alert. Mobile app's option is only to enable or disable notification settin...
Tester Account 12 days ago in RingCentral Mobile App 0 New

Search Text in Adaptive Cards

We have notifications go into RingCentral from incoming webhooks in form of adaptive cards. They contain text that can be selected and even copied but cannot be searched within the RingCentral app. Would it be possible to update the search functio...
Adrian Feliciano 13 days ago in RingCentral Mobile App 0 New

Open a url when answering a call from the mobile app

On the desktop app, I can add a url to open after I answer a call. For parity, I would like to be able to do the same on the Mobile app. Open a URL when I answer a call from the mobile app.
. . 18 days ago in RingCentral Mobile App 0 New

Change Network in RingCentral App to either Wi-Fi or mobile data

Change Network in RingCentral App to either Wi-Fi or mobile data
Ralph Reyes 19 days ago in RingCentral Mobile App 0 New

In Call Handling be able to choose the call order between desktop/phoneapps as well.

Otherwise your phone and computer begin ringing at once and it is very disturbing. If i can defrentiate between app and deskphone, why not between apps as well?
Abe Friedman 22 days ago in RingCentral Mobile App 0 New

Notification when logged out of mobile app

I noticed that the mobile app doesn't stay logged in if you don't use it for maybe 2 or 3 weeks at a time. For people that do not receive calls very often, I think it would be beneficial to be notified when the RingCentral app is no longer logged ...
Rob Poirier about 1 month ago in RingCentral Mobile App 0 New

Add more emojis to Avaya

If you use the Avaya app on the iPhone, you can use the emojis on the keyboard. If you use the desktop Avaya app you don't have the full access to emojis like you have on mobile. Is there any way of increasing the emoji library on the desktop app?
Mackenzie Cole about 1 month ago in RingCentral Mobile App 0 New

App for smart watches

Like many in the business world, my business partners and I all have iPhones and Apple Watches. It would be very beneficial if Ring Mobil had an Apple Watch app. Currently I do not get any notifications from Ring Central on my watch. This is parti...
Kenneth Thorpe about 1 month ago in RingCentral Mobile App 0 New