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RingCentral Mobile App

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MFA Validation

Our MFA validation code gives us 60 seconds to type in and it is taking 120 seconds for the code to come in to our mailbox, so we aren't able to validate the code in time. Can we change the amount of time the code is good for to 5 minutes instead ...
Andrea Higgins 1 day ago in RingCentral Mobile App 0 New

See Cal Queue Call Reporting on RingCentral App

Is there a way for me to see when calls are not answered from our main company line live? Preferably via mobile app. Just to give you an overview, we have our system set-up so that all calls that come in are routed to a call queue which is our ca...
Corporate Office 3 days ago in RingCentral Mobile App 0 New

Provide sound customization for app notifications for new voicemail messages.

It would be very helpful to have an option to assign sound notification for new voicemail messages in the application so that the customer can be alerted.
Aya Vince Cruz 3 days ago in RingCentral Mobile App 0 New

MS Teams Mobile Mode

When a user has MS Teams Mobile Mode enabled, they should have that clearly indicated and guiding them to the MS Teams to get full funcationliaty on the mobile app. As it works right now, users are just shown the dialpad and think there is an issu...
Edwin Melendez 6 days ago in RingCentral Mobile App 0 New

Listen to all voicemails from all extensions from the ringcentral application

listen to all voicemails from all extensions from the ringcentral application so that the administrator has more convenient access
Rammy Amante 6 days ago in RingCentral Mobile App 0 New

Automatic Select of Caller ID based on Area Code

wanted to have feature that will allow users to dial out to clients using different area codes depending on the number that they are dialing out. For instance, if they are calling someone from 916 area code, they wanted to appear as if they are al...
Tester Account 7 days ago in RingCentral Mobile App 0 New

Wish i can access favorite/quick contacts to transfer call when using mobile app

J
74311 - Mat Castro 8 days ago in RingCentral Mobile App 0 New

Texting Inactive Numbers Should Have Error

I tested the texting service to one of the numbers on our inventory( inactive), but it looks like it just goes through with no error message letting the customer know that we would be able to receive their text. I think it'd be helpful to get a te...
Corporate Office 17 days ago in RingCentral Mobile App 0 New

Emergency Services dialling for Mobile Devices in Healthcare without SIM Cards

In a healthcare situation tablets are often used as eCare devices and often do not have the capability to support SIM cards, or eSIMs. They are not mobile devices in the true sense of the word and do not leave a site or campus, although they often...
Andrew Foden 22 days ago in RingCentral Mobile App 0 New

RingCentral manual translated to Japanese how to setting up an account in RC

Wants to have RC manual translated to Japanese how to setting up an account in RC, its would help Japanese member who wants to start a business with ring central.
Marielle Nacis 22 days ago in RingCentral Mobile App 0 New