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RingCentral Mobile App

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Please Add this feature. Caller ID for SMS Inbound Texts to include Caller ID even when not in Contact List

I receive texts from outside my contact list frequently, and cannot determine who is textig me without asking them.
Front Office . about 23 hours ago in RingCentral Mobile App 0 New

Call transfer on mobile

It would be ideal to have the ability to try to warm transfer to multiple people without having to take the customer off hold with each person you try. Right now, if i need to warm transfer on the mobile app to someone in my sales team but they ar...
Melissa Moses 2 days ago in RingCentral Mobile App 0 New

Change outgoing Caller ID on the fly when call is initiated outside the app

If I'm not using the RingCentral dialer, and initiate a call outside of the app, the caller ID used to make the call is the default one. There's no way to change this on the fly. There are many times when I want to use My individual caller ID as o...
Michael Capehart 2 days ago in RingCentral Mobile App 0 New

Google Voice - Calls started from this device's phone app.

Under the settings on Google Voice App. there is the option for Calls started from this device's phone app, allowing the user to use their Google Voice number when calling from their device's Native phone app. It allows the user to use their Googl...
Ext.: 100 - Voicemail 9 days ago in RingCentral Mobile App 0 New

Save Custom Status for Quick Access

Every day I switch between the same custom statuses. Rather than using generic 6 that are shown, I would rather it saved my last 6 that I used or accesses after initial use. This is a convenience thing with not having to type the same thing each t...
Charlotte Johnson 14 days ago in RingCentral Mobile App 3 New

Auto text so I can go on vacation in peace 😡.

Add auto text when we are not at work. I shouldn’t have to send texts to remind my patients that I’m off after 5:00pm.
Brandon Long 16 days ago in RingCentral Mobile App 0 New

Text (side notes)

This allows the company staff to gather important information from each customer conversation and interaction. Using draft as a way to utilize this approach but risky as it could be accidentally sent to customer.
NY Steamers 21 days ago in RingCentral Mobile App 0 New

Text snooze, as reminders.

Like emails we can snooze to receive an alert to follow up and contact.
NY Steamers 21 days ago in RingCentral Mobile App 0 New

HUD

Filter the HUD list Department
René Habermann 22 days ago in RingCentral Mobile App 0 New

I need the same multiple numbers assigned to multiple users answered on the app

We are a phone room. I would like to hire more agents. The phone numbers are given to our lead vendors to transfer consumers. I need multiple agents to be able to answer multiple calls from the same numbers
Jeff Gross about 1 month ago in RingCentral Mobile App 0 Under review