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RingCentral Mobile App

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Hold music on User's end.

User and caller will going to hear a hold music during the hold time.
Kennan Jeb Salanio about 11 hours ago in RingCentral Mobile App 0 New

Decline a incoming call with a text message

Decline a incoming call with a text message sent to the caller
Mariefel Canilao 3 days ago in RingCentral Mobile App 0 New

Multi user capability within the mobile app

With our current franchise setup, we have some managers & owners that operate multiple locations. If they were able to swap between accounts within the app without having to log in/out every time, that would be great. Combining them into one u...
John McGill 5 days ago in RingCentral Mobile App 0 New

Require PIN for recordings outside of Admin Portal

Only those with access to the Admin Portal should be able to freely access call recordings. If this option remains on the app, a PIN should be required to listen and download recordings.
Elite Towing 6 days ago in RingCentral Mobile App 0 New

Enable App to return missed calls from number called

Hello, I have seven different numbers that call me. When returning a missed call from the app, it defaults to whatever I last used instead of the number called. In this case, I have to go to the dialpad, select the number called and then go to rec...
Dee Dickerson 6 days ago in RingCentral Mobile App 0 New

More option to choose for Ringtones

It would be great to have more options to choose from when selecting a ringtone on either mobile app or desk top app. The ones that are available right now does not sound good. Please put the regular phone ring tone.
RingCentral Tester Account 7 days ago in RingCentral Mobile App 0 New

Enabling HOLD once you hit the TRANSFER button on the mobile app

It would be useful if HOLD was enabled automatically when you hit the TRANSFER button on the mobile app. Right now, hitting the transfer button only brings up the directory, but the caller can still hear background noises while the user is trying ...
Trey Womack 10 days ago in RingCentral Mobile App 0 New

Hide EXTENSION from the Contact List

MESSAGING / TEXT / SMS - When searching for a team member in the Contact list you can either send a message to their Extension or their assigned numbers. It is possible to hide every number EXCEPT the extension. Would like an option to hide the ex...
Kristoffer Singleton 22 days ago in RingCentral Mobile App 0 New

SMS outbound signature

SMS outbound signature
Jonas San Luis 26 days ago in RingCentral Mobile App 0 New

Option in the RingCentral Application to tag a telemarketer texts or calls as Spam.

The customer wanted to have an option in the RingCentral app to directly tag telemarketers as Spam instead of blocking the number.
Rose Smith 26 days ago in RingCentral Mobile App 0 New