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RingCentral Mobile App

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After Hours On-Call Rotation - Rotate Queue by week

We have a group of staff that rotate on-call duties after hours. In the past they would setup IVR to allow customers to contact on-call in an emergency and that would ring to a message only extension. Then, we added everyone's cell to the notifica...
Stephanie Ismail 1 day ago in RingCentral Mobile App 0 New

have multiple extension texts show on 1 text app

my company has different divisions, i am the contact for 2 of them, i would like to be able to receive my text messages through one ring central app. right now, at night, i miss the texts from one of the extensions.
Bulk Dispatch 4 days ago in RingCentral Mobile App 0 Under review

Texts Distro - ACO

Same as an Email Distribution list but for texts - One phone number can have multiple users on it to be able to receive a text or send a text. A group of people can receive the one text sent for that specific number but can also send texts to that...
Beatrize Contreras 5 days ago in RingCentral Mobile App 0 Under review

Disable prompt to press 1 when receive call on external phone number

Is it possible to disable the prompt to press 1 when receiving call on our extermal phone number when the call is coming from call que?
Joanna Spence 12 days ago in RingCentral Mobile App 0 Under review

Mobile app, desktop app, and desktop phone log to show what extension picked up missed calls.

It would be helpful if the mobile app showed what extension picked up what call. Currently, when the same line rings simultaneously and one extension picks it up, it shows up as a missed call on all other extensions. I would like it if the desktop...
Chloe Lange 16 days ago in RingCentral Mobile App 0 Under review

Be able to Archive messages

If you had a message that didn't retain to you but didn't want to delete it incase you needed to text that person again some day then you can find the messages.
Jayden Drever 19 days ago in RingCentral Mobile App 1 Already exists

RingCentral App Active Logins (Security Risk)

As far as I can tell, changing the credentials of any user does not automatically log people out of their RingCentral App. This includes any active logins into their mobile app or home computers. At our business, we sign into our RC apps through G...
Andrew Chavez 20 days ago in RingCentral Mobile App 1 Under review

Phone app shows me as offline when the app is not in use. I don't get incoming calls because it shows me as offline.

Incoming calls don't come through to my phone. I use the desktop app to send texts. I use the phone app to answer incoming calls. I'm unable to change that offline setting from my end. I have to get with customer support for assistance and the wai...
Megan Petty 25 days ago in RingCentral Mobile App 0 Under review

Add the line registration feature for the RingCentral app (mobile and desktop). Without this feature functions like the Call Me function through the RC admin portal do not work for users only using the Desktop and Mobile app versions of RC.

We contacted RingCentral support about some of our users not being able to use the Call Me function to receive calls to their mobile and desktop apps and RC support's response was only desk phones and RingCentral Phone is currently setup to do thi...
Brad Zeman.x3295 about 1 month ago in RingCentral Mobile App 0 Under review

Quick contacts access when transfering a call (Desktop and Mobile Apps)

We can add company contacts to our Quick contacts access but when we receive a call and want to transfert it to someone else, we have to search the contact in the global list again. If we could have the possibility to access our Quick Contacts fro...
Dave Belley about 1 month ago in RingCentral Mobile App 0 Under review