RingCentral Mobile App

Right now the only way to force a user to log out of the mobile app is to disable the extension which causes immediate logout on both the desktop and the mobile app. To avoid disruption we'd like an option to force log out only one one app or the ...

It would be useful if HOLD was enabled automatically when you hit the TRANSFER button on the mobile app. Right now, hitting the transfer button only brings up the directory, but the caller can still hear background noises while the user is trying ...

MESSAGING / TEXT / SMS - When searching for a team member in the Contact list you can either send a message to their Extension or their assigned numbers. It is possible to hide every number EXCEPT the extension. Would like an option to hide the ex...

SMS outbound signature

The customer wanted to have an option in the RingCentral app to directly tag telemarketers as Spam instead of blocking the number.

Looking for an option to notify the sender that SMS is not supported. SMS seems to be showing "sent" to the sender. even the customer's SMS is not enabled/supported yet. is seems that SMS from clients was ignored.

Currently My desktop App Contacts do not sync with my mobile app contacts despite using the same login information. If I am unable to be in the office I cannot access my clients numbers from my cellphone app. And who wants to type in all that info...

Our calls all come in on a call queue, so the phone rings everybody in the office. If I know the call isn't for me, I would like to be able to ignore the call. Currently when I click "ignore", it stops ringing for a second, then just starts ringin...

If out main receptionist is out, the remainder of the team is unable to view voicemails. This is a hindrance to our business.

The app is limiting users without the ability to use a microphone and speaker on a PC. We need to ringout our physical phones to use click to dial and then we are tied to the limitations of the phones. We can not transfer calls through the app whi...