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RingCentral Mobile App

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I need the same multiple numbers assigned to multiple users answered on the app

We are a phone room. I would like to hire more agents. The phone numbers are given to our lead vendors to transfer consumers. I need multiple agents to be able to answer multiple calls from the same numbers
Jeff Gross about 1 month ago in RingCentral Mobile App 0 Under review

need to be able to distinguish which line is being called

My RC account gave me a main line and then a direct dial number. System currently set up such that the caller ID bar which displays when you get a call does not distinguish whether the caller is calling the general line of my direct dial line. App...
Joseph Villanueva about 2 months ago in RingCentral Mobile App 0 Under review

Allow app users to see if another user is on the phone

When working from home or using the app we are not able to see if another user is on the phone. To find out, we must call that person to see if they answer or are available. If we were able to see this off the bat as we are on the desk phones, the...
Esmira Azimova about 2 months ago in RingCentral Mobile App 0 Under review

A slimmed down version of the app.

A much simpler way to make calls, send texts, and maybe HUD. Just like the old RingCentral Phone app.
Rose Smith about 2 months ago in RingCentral Mobile App 0 Under review

enable app to accept call forwading

Want ext to be able to forwarding using call handling to an app.
Kurt Anderson about 2 months ago in RingCentral Mobile App 0 Under review

Changing the app on my phone to silent mode should not change it everywhere

I would like to have the application on my phone to be silent but I would still like to receive calls on the computer and on my extension device as normal not as in silent mode or do not disturb, basically changing the status of the application on...
Mike Aqrawi about 2 months ago in RingCentral Mobile App 0 Under review

Include incoming number on iOS income-call screen

On incoming calls via the iOS app, all that shows is the "Caller ID" name. A lot of the time, that name is simply the name of a city that the area code is from. The phone number itself is not shown. It would be very useful to see the phone number ...
Allan Fogul 2 months ago in RingCentral Mobile App 0 Under review

After Hours On-Call Rotation - Rotate Queue by week

We have a group of staff that rotate on-call duties after hours. In the past they would setup IVR to allow customers to contact on-call in an emergency and that would ring to a message only extension. Then, we added everyone's cell to the notifica...
Stephanie Ismail 2 months ago in RingCentral Mobile App 0 Under review

have multiple extension texts show on 1 text app

my company has different divisions, i am the contact for 2 of them, i would like to be able to receive my text messages through one ring central app. right now, at night, i miss the texts from one of the extensions.
Bulk Dispatch 2 months ago in RingCentral Mobile App 0 Under review

Texts Distro - ACO

Same as an Email Distribution list but for texts - One phone number can have multiple users on it to be able to receive a text or send a text. A group of people can receive the one text sent for that specific number but can also send texts to that...
Beatrize Contreras 2 months ago in RingCentral Mobile App 0 Under review