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RingCentral Mobile App

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After Hours On-Call Rotation - Rotate Queue by week

We have a group of staff that rotate on-call duties after hours. In the past they would setup IVR to allow customers to contact on-call in an emergency and that would ring to a message only extension. Then, we added everyone's cell to the notifica...
Stephanie Ismail 1 day ago in RingCentral Mobile App 0 New

have multiple extension texts show on 1 text app

my company has different divisions, i am the contact for 2 of them, i would like to be able to receive my text messages through one ring central app. right now, at night, i miss the texts from one of the extensions.
Bulk Dispatch 4 days ago in RingCentral Mobile App 0 Under review

Texts Distro - ACO

Same as an Email Distribution list but for texts - One phone number can have multiple users on it to be able to receive a text or send a text. A group of people can receive the one text sent for that specific number but can also send texts to that...
Beatrize Contreras 4 days ago in RingCentral Mobile App 0 Under review

Combine HUD and APP into one app

Must have second app, softphone HUD, for monitoring/barge to calls. More memory usage
Guest over 2 years ago in RingCentral Mobile App 42 Future consideration

Idle behavior shows users offline even though they are available and logged into RC.

I've noticed that when not using RC but logged in (running in the background idle) it will change the status for users from a green dot to a gray dot (offline). Even though users are available for a call. Fellow coworkers think the user is offline...
Kevin Backhus 9 months ago in RingCentral Mobile App 2 Under review

RingCentral App Active Logins (Security Risk)

As far as I can tell, changing the credentials of any user does not automatically log people out of their RingCentral App. This includes any active logins into their mobile app or home computers. At our business, we sign into our RC apps through G...
Andrew Chavez 19 days ago in RingCentral Mobile App 1 Under review

Make Phone Numbers in the caller ID available quicker.

In freight sales we have to log #s with offers. If I miss the # while on the call, im forced to refresh until the number appears which wastes valuable time I can be answering other lines.
Michael Foley about 1 month ago in RingCentral Mobile App 0 Under review

Disable prompt to press 1 when receive call on external phone number

Is it possible to disable the prompt to press 1 when receiving call on our extermal phone number when the call is coming from call que?
Joanna Spence 11 days ago in RingCentral Mobile App 0 Under review

Ability to **respond** to short code SMS messages.

I use RC as my primary phone service. In many cases organizations send SMS messages from "short code" numbers. I can receive them on RC. But I can not respond. This is an important feature!
Eugene's Phone over 1 year ago in RingCentral Mobile App 12 Under review

Increasing number of logins on one extension

Our organization has multiple employees (about 9 employees) using the main line (extension 101) at different times of the day. We were told that there is a limit of only 3 devices logged in at one time... There are usually 3 or less people logged ...
Angel Frutos 3 months ago in RingCentral Mobile App 0 Under review