Use 10DLC as primary when starting new text in Mobile app
When users start a new SMS message within the Mobile app, the 5 digit extension shows as the primary number and not the 10 digit. This causes missed text on the Windows app. By using the 10 digit as the primary it will have a better texting experi...
Option to always enter Do Not Disturb mode when in a meeting for all alerts from RC mobile and desktop app-including Messaging.
The auto DND when in a meeting for incoming calls is great however can it be build or a new feature be built for either all RC notifications to be auto DND while in a meeting or at least to include Messaging/Text notifications as well?
Multiple RingCentral Profiles, Simultaneously Logged In
We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...
Unable to release an individual line during a 3-person call.
When I get a call for one party and tried to add a call to the current call, the third party's call goes to voicemail. I am not able to release just the voicemail call. I would have to hit the hangup button which in turn releases both calls. My in...
A Setting to Allow 1 Call At A Time on RingCentral App
Calls coming in while in a call if the direct number or extension number is dialed disrupt the current call. There should be an option to have this enabled so that users can focus on their current call.