Skip to Main Content

RingCentral Mobile App

Showing 28

Disable employees from calling out from the Main Phone Line

Hello, we noticed that our employees are able to manually change their calling out line (via the app and desktop). Can you disable this function so that employees can ONLY use the numbers that they were assigned? Although we tell them not to switc...
Shaun Shimizu 4 days ago in RingCentral Mobile App 0 New

Search Text in Adaptive Cards

We have notifications go into RingCentral from incoming webhooks in form of adaptive cards. They contain text that can be selected and even copied but cannot be searched within the RingCentral app. Would it be possible to update the search functio...
Adrian Feliciano 4 days ago in RingCentral Mobile App 0 New

Mute incoming call notifications while currently on a call for Mobile App

while on a Carrier call, and RC Mobile App will have another call, mobile device will still ring. Requesting to have the same function with desktop app. Call waiting audio alert. Mobile app's option is only to enable or disable notification settin...
Tester Account 4 days ago in RingCentral Mobile App 0 New

Decline a incoming call with a text message

Decline a incoming call with a text message sent to the caller
Mariefel Canilao 2 months ago in RingCentral Mobile App 0 New

Add call log within a direct message

co-workers often request or state they need a phone or video call. It would be helpful to a record of made, or missed calls within a chat to confirm if that call had been made/attempted. The video and phone shortcuts are within this chat, just sho...
Scott Moore about 1 month ago in RingCentral Mobile App 0 New

Open a url when answering a call from the mobile app

On the desktop app, I can add a url to open after I answer a call. For parity, I would like to be able to do the same on the Mobile app. Open a URL when I answer a call from the mobile app.
. . 10 days ago in RingCentral Mobile App 0 New

Change Network in RingCentral App to either Wi-Fi or mobile data

Change Network in RingCentral App to either Wi-Fi or mobile data
Ralph Reyes 10 days ago in RingCentral Mobile App 0 New

Reply to short code texts

Banking and other account verification is done through short code texts, and currently RC doesn't have functionality to reply to those texts.
Paul House about 1 month ago in RingCentral Mobile App 0 New

In Call Handling be able to choose the call order between desktop/phoneapps as well.

Otherwise your phone and computer begin ringing at once and it is very disturbing. If i can defrentiate between app and deskphone, why not between apps as well?
Abe Friedman 14 days ago in RingCentral Mobile App 0 New

Multi user capability within the mobile app

With our current franchise setup, we have some managers & owners that operate multiple locations. If they were able to swap between accounts within the app without having to log in/out every time, that would be great. Combining them into one u...
John McGill 2 months ago in RingCentral Mobile App 0 New