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RingCentral Mobile App

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Force Log-out due to Inactivity

Dear RingCentral Development Team, I would like to propose a feature request that would enhance the user experience and security of the RingCentral App for both mobile and desktop platforms. Currently, the RingCentral App automatically logs users ...
Homert Tabuyan 23 days ago in RingCentral Mobile App 0 New

call queue missed call push notification on mobile devices

The customer is interested in receiving push notifications on their mobile device for missed calls from the call queue. This feature would enhance their accessibility by providing alerts when they're away from their desktop or computer.
Homert Tabuyan about 1 month ago in RingCentral Mobile App 2 New

Call Log Sync from RingCentral Mobile App to Salesforce

Use Case: As an Insurance Agent, I want to be able to make calls from the RingCentral Mobile App and have the call logs sync to Salesforce to allow for my manager to generate activity reports. Current functionality does not allow call log activiti...
Helen Lueck 30 days ago in RingCentral Mobile App 1 New

Emergency Services dialling for Mobile Devices in Healthcare without SIM Cards

In a healthcare situation tablets are often used as eCare devices and often do not have the capability to support SIM cards, or eSIMs. They are not mobile devices in the true sense of the word and do not leave a site or campus, although they often...
Andrew Foden 13 days ago in RingCentral Mobile App 0 New

Unable to release an individual line during a 3-person call.

When I get a call for one party and tried to add a call to the current call, the third party's call goes to voicemail. I am not able to release just the voicemail call. I would have to hit the hangup button which in turn releases both calls. My in...
Cecil George 6 months ago in RingCentral Mobile App 2 Under review

Add external push to talk button for push to talk option.

Ring central added a PTT function but not the ability to use an external PTT button. It’s cumbersome to have to open the app in order to talk especially in a medical practice.
Lab Department 14 days ago in RingCentral Mobile App 0 New

Call Monitoring feature for mobile app (IOS and Android)

Submitting a feature request on behalf of the customer to add the Call Monitoring feature on HUD for Mobile app (IOS and Android). We replicated the issue on Android but there's no option to monitor the call. Checked the Support site:https://suppo...
Claire Tester about 1 month ago in RingCentral Mobile App 0 New

Texting Inactive Numbers Should Have Error

I tested the texting service to one of the numbers on our inventory( inactive), but it looks like it just goes through with no error message letting the customer know that we would be able to receive their text. I think it'd be helpful to get a te...
Corporate Office 9 days ago in RingCentral Mobile App 0 New

Scan to fax needs to be able to use the document feeder

Unable to use document feeder when using scan to fax
CYEX Mangement Services 29 days ago in RingCentral Mobile App 0 New

Reply with voice message in IOS phone

On the Android and desktop versions, there is a button on the incoming call screens to reply with a voice message. This does not appear on the iPhone. I only see buttons to decline or answer the phone call.
Claire Tester 16 days ago in RingCentral Mobile App 0 New