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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.


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Highlevel CRM is one most used CRM by marketing agencies.

Most small businesses, marketing agencies are using highlevel crm platform
Michael Harvey 8 days ago in Hardware 0 New

Presence & Pickup for Parked Calls for Yealink W Series

Due to having no presence feature, Yealink cordless handsets can park calls and retrieve the call parked but cannot pickup initially parked calls. This should be an option for cordless handsets as it is covered on the subscription.
Jorge Mico 9 days ago in Hardware 1 New

Full Support of Paging Devices instead of manual configuration

Full support of paging devices instead of manual configuration, currently we are getting the sip to the admin. It would be effective if the paging devices could also be provisioning normally like the other phones.
Timothy Snyder 9 days ago in Hardware 0 New

Call queue button on phone set.

Need a call queue log in/log out button on physical phone.
Remote Access RMATS 13 days ago in Hardware 0 New

Cisco ATA192 Ethernet Port Fully Functional

Please allow the Ethernet port on the Cisco ATA192 to be fully functional and allow devices connected to it to connect to the "uplinked" LAN.
Medicus IT 22 days ago in Hardware 0 New

Redirect missed calls to Fax/Printer rather than sending them to voicemail.

Our goal is to introduce a feature that automatically redirects calls to the fax/printer when a user extension fails to answer.
Kenneth Tarosa 28 days ago in Hardware 0 New

Ability to add multiple same extension on others phone presence

Capability to add multiple extensions same users of some elsedesk phone. Currently, it will allow you to add 1 line per user. With this, can can utilize placing a call on hold and different extensions can answer it without affecting the other call...
Allan John Cardenas about 1 month ago in Hardware 0 New

Upgrade Firmware to Poly VVX deskphones

With the current version of 6.4.4 on the desk phones, the new Voyager headsets don't have the ability to answer, hangup, or adjust volume using the BT700 in the phone. Updating the phones to 6.4.6 is reported to solve the issue. See the release no...
Trevor Heinisch about 1 month ago in Hardware 0 New

Provisioned phone Local 10-way or more conference calling

Provisioned phone Local 10-way or more conference calling. Yealink T48S to have Local conference calling. Looking if this feature can be available to deskphones thats only support 3 way calling and provisioned with RingCentral.
RC Tester Account about 1 month ago in Hardware 0 New

Routing calls in a queue based on Salesforce account owner

We aim to direct incoming calls to designated RingCentral call queues according to the Salesforce Account Owner.
Kenneth Tarosa about 1 month ago in Hardware 0 New