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Hardware

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Allow alternative numbers to appear in company directory VVX450

Please allow the company directory on VVX450 to show alternative numbers for staff. Currently it only shows their extensions even though we have inputted mobile numbers, alternative landlines etc for each staff member we have. Users are using prin...
Vishal Gajipra 10 days ago in Hardware 0 New

After Hours Recorded Message

We would like to play a recorded message for our after hours. We currently get a lot of sales calls out of hours and want to advise callers that no sales calls will be dealt with afterhours - only emergency site access calls will be dealt with. Ca...
Pearly Gates 11 days ago in Hardware 0 New

BLA for all Shared Line compatible device

Shared Lines BLA feature is available to RingCentral MVP Ultimate and Premium accounts only with compatible device such as VVX310, VVX410, VVX500, VVX300, VVX400, VVX600, VVX301, VVX311, VVX411, VVX501, VVX601, VVX 350, VVX 450. it would be better...
Tester Account 11 days ago in Hardware 1 New

Don't update phone hardware during active calls or during set business hours

We have had multiple calls interrupted when phone hardware updates have started during an active call and the call gets dropped.
Jamie Dierks 17 days ago in Hardware 0 New

Change default forwarding method to optional on Yealink phones

Currently, when using Yealink phones there are two completely different methods of transferring depending on whether you would like to warm or cold transfer. By adding the line:transfer.dsskey_deal_type=4to the RingCentral Yealink provisioning ser...
RingCentral 1 CSSTECH 21 days ago in Hardware 0 New

Approaching Intel Corporation as a customer for RingCentral products/solutions/services

Lets see if Intel Corporation and its subcompanies would be interested in any of RingCentrals products/solutions/services Would the RingCentral management reseller sales team be interested in supporting me as a reseller partner sales engineer too ...
Michael Preedom 24 days ago in Hardware 0 New

Allow Custom Wallpaper on Cisco phones

Branding customization should be easily available. We can easily add wallpaper manually, but when the phone re-syncs, the RC wallpaper returns.
Branson McCoy about 1 month ago in Hardware 0 New

Mitel 480G - Add Extension to phone home screen

Testing the Mitel 480G phone enrolled with RingCentral.With Mitel, the top bar on the home screen shows the user's extension. It does not with the RingCentral firmware. It is handy to see that at a glance.
Dustin Burns about 1 month ago in Hardware 1 New

Mitel 480G - Allow to End Call with Speakerphone button

I'm testing with the Mitel 480G enrolled in RingCentral.Found that I can start but can't end a call with the speakerphone button. I need to press the Line button.This functionality exists on the Polycom phones.
Dustin Burns about 1 month ago in Hardware 0 New

Allow Key 2 to be programmable/changed on Poly VVX150

Currently only Key 3 onwards can be changed, however where users are working with lower end Poly phones such as the VVX150, there are only 2 keys and both are reserved for the extension line. Please can we make Key 2 programmable for other extensi...
Fraz Hamid about 1 month ago in Hardware 0 New