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Hardware

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Feature Request - Grandstream Deskphones Support via Assisted Provisioning

Dear RingCentral Support Team, I hope this message finds you well. I am writing to bring to your attention a feature request that I believe would greatly benefit our organization and potentially many other RingCentral users. Currently, we are usin...
Homert Tabuyan 16 days ago in Hardware 0 New

Desk Phone After Hour Button/Key

Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant. The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually withou...
Corporate Office 8 days ago in Hardware 0 New

Desk Phone

Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant. The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually withou...
Corporate Office 8 days ago in Hardware 0 New

Add Soft Key for Paging Devices and Overhead paging

It is very helpful to have a soft key for supported desk phones intended for paging devices and overhead paging for convenience.
Sharpay Evans about 2 months ago in Hardware 0 New

Add a comments field to the Device Order process

It would be helpful to add a comments/notes field to the device order process to enter any information related to the order. IE: if for a specific project, group of new users or conference room/s that you do not have detail for yet or internal PO ...
Wayne Marcinczyk 2 months ago in Hardware 0 New

Mitel Do Not Disturb presence

Please add the ability for users to see when a phone has been placed on Do Not Disturb. Currently, if a Mitel phone is placed on Do Not Disturb their presence still shows green/available. If a phone is o Do Not Disturb the phone should show a red ...
Kena Mann 4 months ago in Hardware 1 New

Sync contacts from system and apply this to all Yealink devices on account.

When you import contacts from portal site, it should automatically sync with all Yealink devices
Jessa Remo about 1 month ago in Hardware 0 New

Yealnk Deskphone capable on Receiving SMS

Requesting to add these feature where yealink phones have capabilities of receiving sms, this will be convenient when this feature has been enabled
Earl Rushmoore 24 days ago in Hardware 0 New

CISCO CP Series - Firmware Update 12.0 Above

There are integration systems like Multicast Streams that require software version/MPP version to be updated to 12.0 or above. However, the phone reverts back to the default firmware and does not accept the manual firmware update. Allow phones to ...
Jorge Mico 3 months ago in Hardware 0 New

Turn Custom Rules on and off Via a Physical handset.

this would be useful because a lot of customers don't want to have to login to the web portal to do this. they want a button programmed on the handset that they can just push to turn on and off. Same goes for the RC PC App. if it can be done in th...
Webb Bros Admin 4 months ago in Hardware 0 New