Hardware

When transferring calls, Caller ID information is only passed on blind transfers. It would be helpful if the caller ID information was passed to the new recipient regardless of transfer type.

Dear RingCentral Support Team, I hope this message finds you well. I am writing to bring to your attention a feature request that I believe would greatly benefit our organization and potentially many other RingCentral users. Currently, we are usin...

Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant. The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually withou...

It is very helpful to have a soft key for supported desk phones intended for paging devices and overhead paging for convenience.

Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant. The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually withou...

It would be helpful to add a comments/notes field to the device order process to enter any information related to the order. IE: if for a specific project, group of new users or conference room/s that you do not have detail for yet or internal PO ...

Please add the ability for users to see when a phone has been placed on Do Not Disturb. Currently, if a Mitel phone is placed on Do Not Disturb their presence still shows green/available. If a phone is o Do Not Disturb the phone should show a red ...

If you are selling Yealink phone you should already have the templates available in the system.

Branding customization should be easily available. We can easily add wallpaper manually, but when the phone re-syncs, the RC wallpaper returns.

When you import contacts from portal site, it should automatically sync with all Yealink devices