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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingSense for Sales

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Admin Settings for Call Transcriptions following completed calls

Give admins the ability following a completed call to have the transcript of a completed call to be sent to the customer in different formats - pdf, or text file, or similar to voicemail, "text to voicemail." The issue is about capturing the "even...
Mike Salisbury about 2 months ago in RingSense for Sales 1 New

Create admin setting for emailing call recording to user

Just as voicemail recordings are emailed to the user following a call, so should a call that a RingSense user finishes. The admin should have the ability to choose this setting for each user, so it's able to be for some users but not others.
Mike Salisbury about 2 months ago in RingSense for Sales 0 New

Transcripts Copy and Paste Friendly

Transcripts should be available in real-time. And be available for copy and pasting into CRM notes.
Joe Phelps about 1 month ago in RingSense for Sales 0 New