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Remove Hard Phone Requirement for Overflow/Backup Reception Coverage and Remote Work Needs

Call Queue/custom rule features do not work when a user does not have a hard/desk phone assigned to their account. Reception backup users are unable to take calls on the mobile app or via soft phone unless they have a desk phone. This is a waste o...
Guest 9 months ago in RingCentral Mobile App 0 Under review

Disabling App Messaging for Certain Users

It would be great to have the ability to disable the Messaging Feature for certain users. This would allow admins more control on to which features their users would have access to
Franz Ferrey Gesmundo 6 months ago in RingCentral Web/Desktop App 0 Under review

Have RCV recognize busy/not busy from Calendar integration so non-meeting appointments don't show

When calendar is integrated, RCV is listing all "appointments" even though they are not video/meeting related and showing Status as Busy. Would like to have a way to filter Non meeting calendar entries so that only true meeting are showing.
Tammie Phillips 9 months ago in RingCentral Video 0 Under review

Provide admins with the ability to disable self registration for a specific domain at ringcentral/signup.

This would help to prevent anyone from trying to use a customer's domain to register an account and they wouldn't receive any notifications.
Eugene Ellington 12 months ago in RingCentral Phone 0 Under review

Ability to add Company Logo in Desk phones

We need our deskphones to display our company logo for business purposes.
Michael Carbonel 12 months ago in Hardware 1 Under review

Ability to Assign User Templates via API

I would like to be able to assign a user template to a user using the API. This would save manual time needed after a user has been created with the API
Melanie Kovacs 3 months ago in Developer Platform and APIs 0 Under review

"Press 0 to speak with an Operator or route to voicemail if someone dials the direct number"

I would appreciate it if you would provide the ability to have a caller who does not want to leave a message on my voicemail, in the event of an emergency, press "0" and be re routed to another extension. we had this on our old phone system.
Philip Mazzotti 3 months ago in RingCentral Phone 0 Under review

Disable DTMF Codes/Shortcuts

Hi, Could there be a way to disable DTMF codes? We have to test a fire alarm which includes pressing * when entering a code which then activates the DTMF shortcut rather than what we need the * function for.
Wayne Boyce (Ext:313) 3 months ago in RingCentral Phone 0 Under review

reduce incoming photo compression from SMS

image resolution is significantly reduces when sent via sms to a ringcentral number please allow for full res photos to be texted to RC numbers You're welcome. We have tried it as well here on our end. We tried to send images via our RingCentral a...
Mitch Brendle 6 months ago in RingCentral Mobile App 0 Under review

Disable/Enable 2-factor Authentication Anytime

As it is, you can only re-enable it once it's turned off, but once it is turned back on, customers are not able to turn it off again. It would be easier for customers to have the freedom to do so permanently, Especially when it is unclear which se...
Jasmine Misa 6 months ago in RingCentral Admin Portal 0 Under review