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RingCentral Integration for Buildium

ring central integration for Buildium property management software.
Guest 12 months ago in RingCentral Phone 1 Under review

Ability to Download Qos Reports

Currently, customers have to copy and paste data from the QoS portal for each incident. Preferably, they would want to download the data.
Rich Salazar 12 months ago in RingCentral Analytics 4 Under review

Allow Auto-Receptionist to transfer to specific numbers in extensions

I have an admin account that is for all official calls (non-customer related) and that extension has 5 phone numbers associated with it. It would be great if the receptionist could transfer to a certain number in the extension instead of just the ...
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Please can we have Admin access to reset Agents passwords on Contact Centre

Requesting a password reset on Contact Centre very often doesn't work and the user doesn't receive the email from NGAgentEventLog@incontact. It can sometimes take 2-3 times before the email goes through. It would therefore be extremely helpful if ...
Guest 12 months ago in RingCentral Contact Center 1 Under review

Add "Hub" to Office @ Hand windows app

The old Office @ Hand app had the "hub" button where you could see who was on a call and who they were on a call with. You call also see what #s were on park. This was very useful for many reason to all of my team members. Please consider adding s...
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Remove default header on send Fax

Right now, when I send a fax via your SDK on Production mode, RingCentral will modify my file by adding header information. Please provide an option to remove this feature. At page, https://service.ringcentral.com/application/settings/outboundCall...
Guest 12 months ago in Developer Platform and APIs 0 Under review

Polycom VVX 601 Presence feature

Can we have the feature availability to leave the main phone screen blank and add the users on the sidecar on the Polycom VVX 601 .
Brenna Rabon 12 months ago in Hardware 1 Will not implement

Voicemail Breakout

The ability to press a button in a voicemail greeting to break out to a specific extension. example:"I am not available to take your call, leave a message at the tone, or press 9 if this is an emergency to be transferred to XXX".
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Setting to auto generate unique Audio Conference Calling participant code

I have a law practice that deals with super sensitive client conversations and HIPAA communications. The audio conference call feature has a fixed number with a fixed participant code to access. I know this can be reset through the portal, but I w...
Guest 12 months ago in RingCentral Phone 0 Under review

Enable Queue Members to delete messages

Currently, queue members can only hear voicemails through the use of an E-mail attachment if they have e-mail notices turned on. They cannot delete any queue voicemails. The messages will pile up until it hits the max of 200 in the box. The only w...
Paul Dobbs 12 months ago in RingCentral Phone 0 Under review