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Allow RingCentral App to Receive Intercom Calls

Useful for easier communication with remote users
Guest 12 months ago in RingCentral Mobile App 0 Under review

Gmail and Slack client

Allow Gmail and slack client, so as to semlesly integrate emails and slack into tasks, from the email call the person or send person a text all ones work critical communications in one place the “iCRM (Internal Customer Relationship Manager)” as I...
Guest 12 months ago in RingCentral Contact Center 1 Under review

Facial recognition for sign in

for IOS or other devices that have Face ID or some biometric login capability, allow users to login using those features.
Guest 12 months ago in RingCentral Mobile App 0 Under review

Add Time Zone Designation for Organizer of Call

The call Organizer should be able to designate the time zone of a scheduled meeting directly on the scheduling page. Currently, the scheduling time is fixed to the organizers extension. Example: If I'm in an airport using my laptop, I can't schedu...
Guest 12 months ago in RingCentral Video 0 Under review

Call forwarding options when using the Apps (Via Presence or Call Handling and Forwarding)

Since everyone is working remote due to the pandemic, it's difficult to have calls ring on the apps and pick up a monitored line that receives calls. It would be great if, just like the phones, it would also ring the apps (both PC and Mobile) when...
Russell Rabadeau 12 months ago in RingCentral Web/Desktop App 1 Under review

admin user account that has a different email for smaller businesses

Maybe you can do a write up to your managers and suggest that they come up with an admin user account that has a different email for smaller businesses like myself
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Unlimited Number of Rings

user is wanting their system to keep the caller on the call until they answer it rather than it going to voicemail.
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Integration with EPIC Software

I have a client that uses EPIC Software's BMS (Broker Management System). This is a very popular software for Insurance Brokers. It would be beneficial to have it integrated into Business Connect (TELUS).
Jason Woods 12 months ago in RingCentral Integrations 2 Under review

Set different caller ID for outbound calls using the line keys of the expansion module

The customer wanted to have the ability to set up different outbound caller ID numbers on the line keys of their expansion module for their users to be able to call out using their company numbers without having to change it on the service web.
Radney Porcioncula 12 months ago in RingCentral Phone 0 Under review

Add ability to change Availability Status for individual and Queue from Desk Phone

When using actual desk phones with Ring Central, there needs to be a way to change your availability status for both as an individual and as a member of a call queue. Whether this is done via a softkey or a key combination such as *(number combina...
Guest 12 months ago in RingCentral Phone 0 Under review