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Add Gorgias CRM as an app

We love Gorgias and so do many other companies. They have a great API and a connect to many services. I think you'd make a great couple ;)
Guest about 1 year ago in RingCentral Integrations 1 Under review

Share RCV (RingCentral Video) with external email address

Provide the ability to share meeting recordings on the RingCentral Video platform with outside email addresses.
Jessica Esperson about 1 year ago in RingCentral Video 1 Under review

Add the ability to remove self from a Team or group chat

Currently, you cannot remove yourself from a Team. You can close the Team but then it looks like you're just ignoring people.
Matt Martin about 1 year ago in RingCentral Web/Desktop App 12 Already exists

Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes.

Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes. I have certain users who prefer to have professionally recorded voicemail Outgoing Messages. I wish we could assign those sound files in the Prompts L...
Mike Fish about 1 year ago in RingCentral Admin Portal 0 Under review

Ring Central Message Email Summary

I would like to have a Ring Central Message Email Summary whenever I receive an email from the RingCentral app.
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Data retention for sent fax items for more than 30 days.

Data retention for sent fax items for more than 30 days.
Guest about 1 year ago in RingCentral Admin Portal 1 Already exists

Time and date stamp at a glance for text messages

If i'm searching for a text from today, for example, and i've sent 20 messages, I can see the dates rather than selecting each text to see the date.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add the ability for multiple extension to listen to the same call simultaniously

Our sales team would like the ability to have multiple agents and managers listen to the same active call at the same time for training purposes.
Guest about 1 year ago in RingCentral Contact Center 1 Under review

Call Queue roll to Second \"Overflow" call queue while keeping the "Simultaneous" ring setting.

We need a queue of two phones to ring simultaneously then, if not answered in time, ring a queue of four phones simultaneously. I'm told there is an "Overflow" that can be setup on the back end, but we would prefer the settings be available on the...
Guest about 1 year ago in RingCentral Admin Portal 2 Under review

Shortcut key to dial highlighted number on Windows

Other softphone apps allow me to set a shortcut key to dial the highlighted number in Windows. So, anywhere in any app, if I highlight a phone number, I can hit a key and dial it in the RC app.
Guest about 1 year ago in RingCentral Web/Desktop App 2 Under review