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Desktop app: transfer voicemails from one extension to another

We would love it if there was a way to transfer voicemails from one extension to another. Can the engineers work on implementing this?
almost 3 years ago in RingCentral Phone 10 Planned

SMS: print option for text messaging

I am a U.S. business that works with real estate. I would like for you to consider adding a feature to text messaging (SMS) that would allow us to print out the conversation so that we can put it in our files if we need to. The only way I know to ...
almost 3 years ago in RingCentral Phone 44 Planned

Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
almost 3 years ago in RingCentral Phone 6 Planned

Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end u...
Guest over 2 years ago in RingCentral Admin Portal 24 Planned

Provide an option for blocking robo dialers and caller ID spoofers.

I also think it would be important for RingCentral to collect data on this kind of problem. Perhaps add a Report Invalid Call button, so they could see how widespread this issue is. If it hadn't been waking me up in the middle of the night repeate...
almost 3 years ago in RingCentral Phone 2 Planned

Hold Music: Allow multiple audio files for hold music, played at random.

We just migrated a client over to Ring central. Something they asked for that I'm surprised has not been requested more, is the option for hold music to have multiple files, and for those files to randomly play when someone is put on hold. In this...
almost 3 years ago in RingCentral Phone 6 Planned

Clicking Ignore Call or Declining the call does not stop ringing other assigned devices

Customers that are using a combined setup, RC App, RC Mobile or a deskphone can ignore the call on RC App but the call will continue to ring on the other devices. If on any of these devices the ignore call is selected it should stop the ringing on...
Lothar Kirchen over 1 year ago in RingCentral Web/Desktop App 2 Planned

Read notification for RingCentral messages

No description provided
Guest over 2 years ago in RingCentral Web/Desktop App 25 Planned

Outbound Automatic Voicemail Drop

Be able to leave a pre-recorded voicemail as soon as you hear a "beep" and move on to your next call. In other words, make outbound call and instead of waiting for someone to pick; drop an automated or prerecorded message for the second party to c...
Guest over 2 years ago in RingCentral Phone 24 Planned

Manage Branding - customize url, logos, backgrounds, watermarks in Meetings, Invitations

As a user paid commercial white label of Zoom we expect RC to offer the same features at a minimum. Currently branding is only supported in a limited way in webinars at RC. What we need is at LEAST the same features Zoom supports. Even better if t...
Guest over 2 years ago in RingCentral Meetings & Webinar 7 Planned