Skip to Main Content

All ideas

Showing 3903 of 3903

How to stop robo caller

We have just switched to Ring Central, but we are receiving robo calls like hell.
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

Start RC app minimized option on system startup

There's an option to enable/disable the RC app to be started when Windows starts, but it would help to have the option for RC to start minimized when it starts together with Windows
Eugene Grigortsevich about 1 year ago in RingCentral Web/Desktop App 1 Under review

Screen share feature in RC Meetings

Currently, when a host is screen sharing and another participant starts talking, that takes up the entire screen. Instead of the screen doing that, there should be a way for the screen to pop up in another box instead, rather than it being full sc...
Hannah Tieu about 1 year ago in RingCentral Meetings & Webinar 0 Under review

RC Video migration - need option to change default monitor back to what I had with RC Meetings when screen sharing.

Need an option to change default monitor back to what I had with RC Meetings when screen sharing (center monitor) instead of having to select a different monitor every time with RC Video.
Guest about 1 year ago in RingCentral Video 0 Under review

Call handling parity on Android and iOS

As a RingCentral customer, we've noticed some differences in incoming call behavior when using Android v iOS phones For example on Android, incoming calls to the mobile number are prioritised over calls made on the app. My understanding is that fo...
Fraz Hamid about 1 year ago in RingCentral Mobile App 0 Under review

RingCentral Analytics: Filtering for a specific external numbers in the calls report would be useful

Calls to external numbers that may be set in a forwarding rule are presently only captured in the Queue Performance Reports. However it would be great to also include these in the Calls Performance Reports so that we can filter on these. See suppo...
Fraz Hamid about 1 year ago in RingCentral Analytics 0 Under review

As a phone service you should have someone available to talk on the phone to service a company trying to pay you for SMS

I am trying to talk to someone at ring central and cannot get anyone and cannot find a way to pay for SMS services etc.
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

Distinguish Look of AWS 80 from AWS 82

Would be nice to be able to distinguish from these two servers. When you have to use both, it can get confusing. Something so small as changing the color of the blue bar on the left would suffice. Make it orange?
Keaton Pope about 1 year ago in RingCentral Engage Voice 0 Will not implement

Separate Onboarding Track for Small Business - One Owner User

One can appreciate the robust nature of your platform that appears to be scalable. But is it? When was the last time you checked your training/university platform for onboarding the sole-proprietorship use case? Please review your platform for use...
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

I need to change my default to UK calendar settings eg in UK today is 6/8/21 not 8/6/21

It is confusing having American settings.
Guest about 1 year ago in RingCentral Admin Portal 1 Already exists