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Add iOS Spotlight feature to enable dialing via the RingCentral app

WhatsApp has this iOS feature. If you search for a contact using spotlight search, the WhatsApp shows and has a one touch option for going into the app to communicate with that user. It would be nice to have the same RingCentral feature.
Craig Miceli about 1 year ago in RingCentral Mobile App 0 Under review

need to download chat log on rc meetings even if the meeting is not recorded

need to download chat log on rc meetings even if the meeting is not recorded
Guest about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Add smart dialer (dial by name) to mobile app

The desktop app lets you dial by name, however the mobile app only has a link to the contacts section. Please add the same ability that exists in the desktop app.
Craig Miceli about 1 year ago in RingCentral Mobile App 0 Under review

The same number needs to be able to ring on 2 or more physical phones, especially is it is an emergency line.

I recently started as a security manager for my company and was in shock to find out that the emergency number that is posted at all our buildings and campuses rings on only one phone. This is very concerning. If someone calls an emergency line fo...
Guest about 1 year ago in RingCentral Phone 0 Already exists

Allow 911 Alert Recipients to Listen to 911 Call

When a 911 call is placed, all 911 alert recipients should be part of a queue to be able to pick up and listen to the call in real time. This will allow internal emergency teams to be fully aware of all aspects of the emergency, without wasting pr...
Alex Janes about 1 year ago in RingCentral Admin Portal 1 Under review

Additional option to send SMS to callers instead of leaving a Voicemail.

For admin or users to be able to set an option for callers to send an automated SMS when calls are unanswered instead of being routed to Voicemail only.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Ability to save your Ring Central App preferences

A plus for all RC customers.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Analytics for customer support call

User rates call at end, we use that to measure quality of support given
Guest about 1 year ago in RingCentral Contact Center 1 Already exists

CarPlay

While your phone is connected to the car you can receive and answer phone calls. However, there is no function for making calls. Can this be added?
Guest about 1 year ago in RingCentral Mobile App 0 Under review

Setup Email Notifications on Updated Versions Releases of RingCentral Apps for Salesforce

Please setup Email Notifications to update your clients on your releases of the RingCentral Apps for Salesforce.
Guest about 1 year ago in RingCentral Integrations 0 Under review