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change the name of the videos you record

I like to record my meetings with desktop sharing as a resource for something done. It would be nice to be able to change the name of the video as it will have my name meeting by default and If i forget to change the name of the meeting. This woul...
Guest about 1 year ago in RingCentral Video 0 Under review

Incoming Fax Settings

I would like to be able to have the administrator change the settings for the incoming faxes. We currently have one main fax line, but currently the fax line has to be connected to a user, and the settings are only available in the user's desktop ...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Make Ring Central Engage Digital Chat Box Available to Customers

I would like to add a chat box like Ring Central Engage Digital to my website and have intergrate with my ring central app.
Guest about 1 year ago in RingCentral Mobile App 1 Already exists

Allow Users to Choose Break out Room that they want to attend

Allow Users to Choose Break out Room that they want to attend.
Guest about 1 year ago in RingCentral Video 0 Under review

Increase amount for simultaneous forwarding

We need to increase maximum amount of simultaneous forwarding. As of right now, we are limited on how many can be on the list at once and it forces us to input each name and number daily.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Ability to delete posts made by app integration

Support informed me that there's zero way even as a super admin to delete a post made by an app integartion into the messaging app. We use Zapier to post news article links into a News team channel. Despite being the super admin and the one who se...
Mike Rotharmel about 1 year ago in RingCentral Web/Desktop App 1 Under review

Custom Display Name for Call Queues

There are currently 7 default display options to display to agents answering call queueus. Phone Number, Queue Name, Caller ID, etc. It would be great if we could cusomtize what is displayed to the agent while maintinging to call queue name on the...
Guest about 1 year ago in RingCentral Admin Portal 1 Needs more information

Notification when Task Call Recording Delivery Fails

If a recording push to an SFTP fails, send a notification to a users email address to notify them. This will help customer avoid losing recordings due to data retention and address issues right away.
Paden Cooper about 1 year ago in RingCentral Engage Voice 0 Future consideration

Add Status Emoji next to name

Would be nice to have a custom emoji next to a user's name so you know they have a custom status that is maybe hoverable. Currently you cannot see the status until you specifically click on their name. Would be a lot easier to just to glance the c...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add "Away" Status

There's the 3 default status - Available, DND, Invisible, but would be nice to have maybe a yellow "away" status. So you know that person is working but maybe just went on lunch or break and will be back soon, as opposed to being off for the day/o...
Guest about 1 year ago in RingCentral Web/Desktop App 2 Under review