Skip to Main Content

All ideas

Showing 3903 of 3903

Bi-weekly recurrence for events in Ring Central (GLIP)

Can you add an option for recurring to be bi weekly or bi monthly I am trying to create schedules and these schedules change every 2 weeks so I have to make them all individual instead of just once and allowing it to recur.
Rachael Parkins almost 2 years ago in RingCentral Web/Desktop App 3 Future consideration

Play hold music while transferring a call

I use the app a lot for our reception line and currently when you go to "more" then "transfer", the call stays live while pulling up the extension to which you are transferring. It would be useful if the call was put on hold while the transfer was...
Guest over 1 year ago in RingCentral Mobile App 1 Under review

Editing RC meeting as a delegate (on unified app)

we would like our users to be able to edit meetings as delegates using the RC unified app. Looks like you are not able to do that with new RC unified app
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

We need the ability to disable and lock the use of Personal Meeting ID's (PMI)

Hello, We are needing to disable the use of Personal Meeting ID's and Lock them much like we were able to to this in RingCentral meetings. We are not wanting our users to have the ability to use PMI's when scheduling a meeting.
Luis Perdomo 6 months ago in RingCentral Video 0 Under review

Phone Status on the Taskbar

Is there a way that you can make the status(available, do not disturb, invisible) reflect in the RingCentral icon on the taskbar - green, red, or gray dot? Sometimes I'd go on Do Not Disturb to wrap up a ticket after a long call. There'd been a fe...
Catherine Asis 6 months ago in RingCentral Web/Desktop App 0 Under review

Log Text Message and Call Activity to a Google Sheet

This would help employees reference last communications with different relationship stakeholders for better communication transparency and less repetition. Same concept as a CRM - but focusing on the communications and logging to a Google Sheet. T...
Guest over 1 year ago in RingCentral Phone 0 Under review

Administrative Enforcement of RingCentral Videos settings for all users on the account

It would be helpful to be able to have RingCentral Video Templates or Profiles that users can select when scheduling meetings. Profiles could include fields being made mandatory. If RC administrators were unable to create/edit/enforce settings, th...
Laura Timmerman over 1 year ago in RingCentral Video 1 Under review

More than 10 people for Call Queue Simultaneous

My phones need to ring to every sales person. Please add an option to ring to everyone, not just 10 people. Then allow the admin to select what phone will not ring.
Guest over 1 year ago in RingCentral Phone 1 Already exists

MMS/Group text capability in Salesforce Integration

In the RingCentral Salesforce integration, we can only send SMS messages to contacts. If you add more than one destination phone number, the system sends the message as individual SMS'. Instead, we would like a group message to be created. This is...
Guest almost 2 years ago in RingCentral Integrations 2 Future consideration

Allow access to glip chat while on a meeting!

With the recent updates, the meetings now use the glip app and there is no longer any way to participate in glip chat while on a meeting. This is a horrible impediment to productivity.
Guest about 3 years ago in RingCentral Web/Desktop App 1 Already exists