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Set task, notify assignee

When setting a task for a team member, currently they are not "pinged".We have many "teams" set up with multiple members on each team. It would be most helpful when assigning a task, the team member the task is assigned to is notified rather than ...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Allow the option to hide virtual numbers to be used as an outbound call.

We have 2 virtual numbers we have parked so we can get any possible calls from those lines we no longer advertise. However they are visible to users to use them as a line to make an outbound calls with all the apps with RingCentral. We do not want...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Monitor HUD on android RC mobile app

Would like the ability to tab into the calls my sales team is making from the mobile app. I am unable to monitor calls in the HUD on RC mobile app on android.
Sylvester Leach about 1 year ago in RingCentral Mobile App 0 Under review

Text-to-email, and voicemail transcriptions to email font point size is WAY TOO SMALL.

When iPhone OS and Android OS inbound RingCentral text messages, and RingCentral voice mail messages are transcribed to text, and subsequently emailed to the RingCentral user’s email client, the message font in the email client is so small it is u...
Steve Ochs about 1 year ago in RingCentral Phone 0 Under review

Add an option to ask participants for consent when a recording starts.

This option is available in RC Meetings but not RC Video. RC video merely displays a notification that recording has been started.
Mark Travers about 1 year ago in RingCentral Video 0 Under review

Dial 9+number for main company Caller ID #, 8 for second caller ID #

Our old system let us dial for example: 9 plus the phone number and it would show the main company number 8 plus the number and it would show the number of another phone # on the account (e.g. the person's direct line, or just another selected num...
Guest over 2 years ago in RingCentral Phone 0 Under review

RC App for mobile - Call logs

Hi Team, Sending feedback in behalf of from one of our partners/resellers. The current issue is that a call queue member can receive calls from a contact that they have stored on their mobile devices, and not know if the call was to their own DI...
Glenn Tiglao over 2 years ago in RingCentral Web/Desktop App 0 Under review

Be able to retrieve a call that was transferred

I would like to be able to pick a call back up after it's been transferred because either I hit the wrong ext or the person isn't answering their phone
Guest over 2 years ago in RingCentral Phone 0 Under review

Phone like experience for RingCentral App Text Messaging

The old windows RingCentral App that is about to be retired has a very pleasing Smart Phone like text messaging that the new RingCentral App does not offer. Please allow for the New RingCentral App to be configured by the user so the user only see...
Fax Number over 2 years ago in RingCentral Web/Desktop App 0 Under review

Click to Dial to send to desktop phone or cell Phone app

We spend all day in a meeting together since we can't go into the office. We have a lot of daily communication we have to do. However, the click to dial feature would save us a ton of time because we place a minimum of 50 calls a day. So it would ...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review