Customer Ideas Portal

When setting a task for a team member, currently they are not "pinged".We have many "teams" set up with multiple members on each team. It would be most helpful when assigning a task, the team member the task is assigned to is notified rather than ...

We have 2 virtual numbers we have parked so we can get any possible calls from those lines we no longer advertise. However they are visible to users to use them as a line to make an outbound calls with all the apps with RingCentral. We do not want...

Would like the ability to tab into the calls my sales team is making from the mobile app. I am unable to monitor calls in the HUD on RC mobile app on android.

When iPhone OS and Android OS inbound RingCentral text messages, and RingCentral voice mail messages are transcribed to text, and subsequently emailed to the RingCentral user’s email client, the message font in the email client is so small it is u...

This option is available in RC Meetings but not RC Video. RC video merely displays a notification that recording has been started.

Our old system let us dial for example: 9 plus the phone number and it would show the main company number 8 plus the number and it would show the number of another phone # on the account (e.g. the person's direct line, or just another selected num...

Hi Team, Sending feedback in behalf of from one of our partners/resellers. The current issue is that a call queue member can receive calls from a contact that they have stored on their mobile devices, and not know if the call was to their own DI...

I would like to be able to pick a call back up after it's been transferred because either I hit the wrong ext or the person isn't answering their phone

The old windows RingCentral App that is about to be retired has a very pleasing Smart Phone like text messaging that the new RingCentral App does not offer. Please allow for the New RingCentral App to be configured by the user so the user only see...

We spend all day in a meeting together since we can't go into the office. We have a lot of daily communication we have to do. However, the click to dial feature would save us a ton of time because we place a minimum of 50 calls a day. So it would ...