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Number to Email Format

I want to know how I can change my RingCentral number to email format for example on my Verizon line I was able to change line to email, so my customers can send email to my line.
Anthony Jabal 8 months ago in RingCentral Admin Portal 0 Under review

Hello, I have an application in my dental software that requires a simultaneous ring function to display patient information on our workstations. I was hoping to add a feature that when calls are directed into the que it will also ring to that external number as well. Is this possible?

we want that all members on the group will ring simoultaneous at the same time an external number
Guest 8 months ago in RingCentral Web/Desktop App 1 Needs more information

Allow Call Forwarding custom rule on Mobile App only

Allow call forwarding (custom rule) to directly forward the calls to a mobile app
Guest 8 months ago in RingCentral Mobile App 0 Under review

Make more individual groups (or teams) so I can separate my contact list.

I have realtors and customers. I would like to put realtors in a group (that is not on the same feed) so when I need to send text messages. Realtors are in their own group and customers in another.
Guest 8 months ago in RingCentral Web/Desktop App 0 Under review

Integration for Voicemails to be added to CRM

Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text....
Natalie Crown over 1 year ago in RingCentral Integrations 0 Under review

Adding Voice conference to All in one App just like Phone app

Currently users Can't use All in One app for Voice conference and calling Team (group) is not optimal when voice conference includes external parties.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Integration and/or App for SalesLoft

SalesLoft has the ability to make calls from their website. It would be great to use RingCentral.
Guest over 1 year ago in RingCentral Integrations 0 Under review

Set Waiting Room for limited some users using the same meeting id

Customer wanted to have a feature that once she sent a meeting id link and passcode, for example she have 100 participants, she want atleast 3-5 participants will be on the waiting room.
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Personal Connection data log extract

Using the Personal Connection tool the agents "ACCEPTING" the call and the PC dispositioning the call leaves a NULL in the AGENT field. My agents need credit for the calls they process even if the PC dispositions it. The agents hit ACCEPT so there...
Will Snyder 8 months ago in RingCentral Contact Center 0 Under review

Integration with Kaseya BMS and VSA

Integration with Kaseya products. Useful for ticketing purposes.
Guest 8 months ago in RingCentral Integrations 0 Under review