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Custom Rule under que - option to Press 9 for phone directory

When setting a custom rule for call handling under a call queue allow one of the options to include the option for the caller to press 9 to get to the phone directory so they can leave a message in the appropriate mail box. We would like to use th...
Guest over 1 year ago in RingCentral Phone 0 Under review

Add "Does Not Start With" Comparator to Custom Campaign Criteria on Engage Voice

Add a comparator for the Custom Campaign Criteria Plans that would allow "Does Not Start With". A good example use case would be for filtering out specific area codes from your dial plan, while leaving others in that state eligible for dialing.
Colby Jestes over 1 year ago in RingCentral Engage Voice 0 Future consideration

Extension number field for personal contact number

Hi. Our customer would like to add a personal contact numbers and include the extension number. However, there is no field for the extension number. Customer said that this would be more convenient for easily dialing the number and connecting to t...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

click to call widget

Would like to add click to call widget.
Guest over 1 year ago in RingCentral Phone 0 Under review

Two-factor authentication in Glip application

As any 2FA mechanism it can harden the information shared within our Glip accounts and teams and it can prevent someone who guesses or brute forces our username/password to access this information. It can also a great marketing feature as a part o...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Button on main screen to silence Mobile App

Ability to have a button on front of Mobile app instead of hunting through settings to silence phone. Nice option would also be able to set time for how long to silence manually in either 15 minute intervals selectable to forever. Maybe integrate ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Powerpoint presenter view for single screen

At the moment, we cant view notes via powerpoint presenter view unless its a multi screen. It would be useful to have this feature for a single screen. Similarly like what zoom/Teams have done. It is tedious to not be able to use ringcentral unles...
Dhivya Ganasan over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Disconnect call queue call when no call queue member is available

In the Call Queue Wait Settings, there is a setting called "When members are available, but no members answer or all members are busy or unavailable" with a drop down, but the only option in the drop-down is to wait (then there is a subsequent opt...
Guest over 1 year ago in RingCentral Admin Portal 2 Future consideration

Post-meetings Ad for RingCentral Meetings

Launching an active RingCentral Meetings from meeting link contained within the invitation launches a browser prior to installed RingCentral Meetings desktop application. The inclusion of promotional / marketing material on the browser to existing...
Rona Orenstein over 1 year ago in RingCentral Meetings & Webinar 0 Under review

RingCentral App Install / Uninstall

As RingCentral updates applications, provide an uninstall tool to remove all / select legacy versions
Rona Orenstein over 1 year ago in RingCentral Web/Desktop App 1 Under review