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Record you name in the directory

The system currently reads you registered name when callers dial in or for VM. The system can not pronounce the names and most of the time it does a very bad job. I have used other VOIP systems and they allow me to record my name in the directory....
Guest 9 months ago in RingCentral Phone 1 Already exists

The capability to send a prerecorded message to many people

There are moments that we need to send message to whole congregation through email, text, and voicemail. If I could use ringcentral to send a prerecorded message would help greatly.
Guest 9 months ago in RingCentral Web/Desktop App 0 Under review

Ability to send 1 mass text to 100 or more clients without them being able to see the other clients names.

This would be very useful in mass torts with large numbers of clients. We could send 1 text rather than 100 individual texts.
Yvette Scott 9 months ago in RingCentral Phone 8 Needs more information

Accessing web portal with enabled Anti-virus and Firewall

Hoping that RingCentral will be able to configure the system to work even there is enabled Anti-virus and Firewall. It is quite hassle to disable it from time to time just to access it.
Jessa Remo over 1 year ago in RingCentral Admin Portal 1 Under review

An option to cancel the outgoing fax

customer requesting that We should have an option to cancel the outgoing fax message that they are sending like by mistake and to stop this from happening
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Polycom Phones - Control Forwarding

We have the forwarding feature enabled for our Polycom phones and would like the ability to see if forwarding is enabled on the RingCenral Admin Portal. It would also be ideal if the forwarding could be controlled as well.
Susan Pieroni over 1 year ago in Hardware 0 Under review

Revert conference prompt when transferring a call

Our sales side of our business revolves around fresh salespeople transferring prospects to our more experienced ones. This message is pretty disruptive to the flow of the call. If you cannot revert our firmware to what it was before please make a ...
Guest over 1 year ago in RingCentral Phone 0 Under review

Re-add ability to search for every time a word appears in an SMS conversation

Until a couple of weeks ago, RingCentral had the ability to search for every time a word appears in an SMS conversation. For example, if I was texting Bob about pizza, I'd be able to see the messages containing "pizza" from yesterday, a week ago, ...
Guest 9 months ago in RingCentral Web/Desktop App 0 Under review

In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal Outlook Contacts.

In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal Outlook Contacts. We do not want our users seeing every user and resource in our Active Directory!
Guest 9 months ago in RingCentral Integrations 0 Under review

Notification that will explain why an SMS message is block

Some SMS messages are blocked due to restricted words as per CTIA guidelines - https://api.ctia.org/wp-content/uploads/2019/07/190719-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf Ringcentral could have a prompt or notification that will ...
Roland Angoluan 9 months ago in RingCentral Mobile App 0 Under review