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Allow users to generate and download their polling results for their own meetings

Currently, this is an admin only function, where polling results can only be generated and downloaded by admins, despite the instructions relayed here. This currently makes it so users have to come to admins to gather results for their own data fr...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Call log for transferred calls

In the "All Calls" section, having a transferred calls section would be helpful. I answer incoming calls. Knowing what I have done with that call would be nice. I have to keep a monthly call log on paper as to who I transferred it to, if I hung up...
Tiffany Leicht over 1 year ago in RingCentral Phone 0 Future consideration

Fix the call dropping when switching to BlueTooth

I also would like to see a fix for the dropped calls every time you connect to Bluetooth. This reduces my mobility in the field as I know if I turn on my truck and the phone connects I will instantly lose the call. That more than anything is frust...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Add an Ignore button so calls can be forwarded while on the Mobile App.

The calls currently ring over any calls I am on and I can't make it stop if I want my customers to be forwarded. I can only select send to voicemail.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Roles and Permission specific template only

Roles and Permission specific template only that only target Roles and Permission and not being included on the current template. Reason behind is the feeling of too much risk using the template that might affect all the accounts settings if it wa...
Ildefonso Ambrocio over 1 year ago in RingCentral Admin Portal 1 Future consideration

Show Specific Meeting Name Rather than Personal Meeting ID in Outlook

When I am scrolling through many recordings of meetings, having them all listed with the same name is not useful. If I can find the meeting on Outlook referencing the right name for my meeting, because I put the right description in the meeting be...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Option to disable email notification for User Detail changes

We are an MSP, and from a Partner stand point we manage Ring Central phones for all our customers. There are some cases where we need to not provide any softphone access and just have them use the physical device, in those cases when the voicemail...
Guest over 1 year ago in RingCentral Admin Portal 1 Future consideration

Add the ability to remove Integrated Calling to iPhone

You have a feature for, what you call, Integrated Calling. You can see it from here. https://support.ringcentral.com/article/9126.html#ReceiveIncomingCall In that link you state that it can be disabled so that the user does not have to see the Rin...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Enabling one press Intercom from Polycom Deskphone

Our current set up on the desk phone allows us to call those employees set up our presence feature. There should be an option to change the settings so that instead of calling the user via one button press it instead intercoms that person.
Brock Kimball over 1 year ago in RingCentral Phone 4 Under review

Show DND status on Desk phone for colleagues to know.

Currently, when setting our desk phones to DND only the user can see the DND status. Other employees cannot see the DND status set. Need an update so everyone in the organization is on the same page as to who is or isn't available
Brock Kimball over 1 year ago in RingCentral Phone 1 Future consideration