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Customer Community Feature Requests

Showing 3626 of 3626

The caller ID needs to reflect the office main phone # with the corresponding extension for phone calls and texts

Our clients will be able to recognize who is calling or texting them.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Export Voicemail List to CSV

We're looking for a feature where we can export a specific user's extension voicemails to a CSV for audit.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Date stamp / Time stamp viewable on TEXT list

In prior version, you were able to see the date / time stamp along with the body of the text in a list format without having to hover over or click into every text. This makes it difficult to find communications. Please give an option as to how to...
Vince Grant about 1 year ago in RingCentral Web/Desktop App 1 Under review

The "Google" sign on button should work for Google SSO (it does not)

We use Google SSO. When we were testing the system we did not have "enforce SSO" enabled and the Google SSO button worked fine. We turned "enforce" on right before going live. SSO now does work if a user clicks on SSO button, or just enters their ...
Nathan Boyer about 1 year ago in RingCentral Web/Desktop App 0 Under review

Disable Ethernet Switch Cisco Phones - All models

Please add the ability to manage certain physical features of the Phones from the Cloud UI, rathe than the phone webUI, which is no longer accessible on some phones due to the firmware version.
Guest about 1 year ago in Hardware 0 Under review

Team Rooms with Guest Admins

I work with RingCentral App regularly. We often create groups that include many members of my domain and/or other domains. The issue is... the Team Admin must be from the creating organization. Is it possible for the creator of the Team to add Gue...
Rito Salomone about 1 year ago in RingCentral Web/Desktop App 0 Under review

Launching third party meetings

I use RingCentral Video religiously. However, sometimes I am added to MS Teams/Webex/Zoom or other calls. The meeting shows up in my calendar under my RC App Meetings tab. The issue is that I need to copy the meeting information or make it pop int...
Rito Salomone about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Integration with Tabs3

Practice Management Software for law firms for Office at Hand
Guest about 1 year ago in RingCentral Integrations 0 Under review

Allow External Direct Calling for Microsoft Teams

Currently there is no way to make direct calls to external numbers in the RingCentral Microsoft Teams Plugin. This functionality would be helpful to make a direct call instead of only conference calls.
Sean Ortega about 1 year ago in RingCentral Integrations 0 Under review

Site settings

connect to external number directly from the site settings after hours... answering services
Cory Barnes about 1 year ago in RingCentral Admin Portal 2 Already exists