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Allow two desktop phones to be associated with one extenstion/user

To allow an employee to have a desktop phone in two different locations (i.e. home and office), without having to purchase another user/phone line.
Katie Ireland over 1 year ago in Hardware 1 Already exists

RingCentral Phone desktop sync status when on a RingCentral Meetings

It would be best if the RingCentral Phone application can automatically go to Busy/Do Not Disturb status if a user is engaged on a RingCentral Meetings. This will prevent the RingCentral phone desktop app to ring and route the call to voicemail, i...
Guest over 1 year ago in RingCentral Phone 0 Under review

Facebook Lead to RingCentral Create Webinar Registrant

Hello, I would like to have Zapier connect a Facebook Ads Lead to RingCentral and Create a Webinar Registrant. The meetings and webinar functions of RingCentral are fully powered by Zoom, essentially RingCentral meetings and webinars ARE Zoom meet...
Richard Owen over 1 year ago in RingCentral Integrations 0 Under review

Please add 24hr format and dd/mm/yyyy date format in the web based new meeting dialog

While the desktop app supports 24hr and country specific date format, the web based new meeting dialog seems to be stuck to US American formats. The date format is MM/DD/YYYY and the time format is 12 hr AM/PM despite having the user account setti...
Antoine Megens over 1 year ago in RingCentral Meetings & Webinar 0 Future consideration

Create task in task via API

Create the many task in a team, then your api allow I can put task id array to update child task of another specified task id
Justin Nguyen over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Ability to Program 3rd party Numbers on Soft Key (blf key)

On my Cisco 8861, I am unable to program the softkeys to dial out to any number outside of a ringcentral extension assigned to us. If I want to program a speed dial to a customer, or assign an intercom to an extension as a speedial(blf key) it is ...
Guest over 1 year ago in Hardware 0 Under review

Multifactor authentication

We'd like (and it should be pretty obvious) to have MFA as an option on RingCentral accounts. The lack of, especially for SuperAdmin accounts, is a security risk. The extra security layer would make me feel more comfortable. Authenticator app (lik...
Guest over 1 year ago in RingCentral Phone 3 Under review

Adding extra digits to the incoming number

It would be useful to add extra digits to incoming phone numbers displaying on my phone. I found this feature to be usefull (it used to be an option) because it told me right away that it was a business call via ringcentral. I use my phone also fo...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Give administrators the ability to switch of the RC App " App status"

When my RC app is minimized in my mobile phone screen or the mobile phone is on standby, the RC"app status" is grey (invisible). This "app status" in displayed to other agents when they try to transfer a call to me. This is confusing for them. Onl...
Nathalie Bourlat over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Need option for the agent to send incoming calls to voicemail from the google integration Windows system notification

When the RC for google app is minimized , the agent can only see a Windows notification whn a call comes in. It would be useful if this Windows notification offered the option to send the call to voicemail. Currently the agent has to open the app ...
Nathalie Bourlat over 1 year ago in RingCentral Integrations 0 Future consideration