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Customer Community Feature Requests

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Cheaper license for phone use only

Add a cheaper license type for digital lines assigned to a phone (not a user) Allow it to use intercom/paging and be part of a queue, but won't need meeting support or eFax This makes sense in offices where phones are shared but hotdesking isn't a...
Cory Barnes about 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow more granular control over a call queue

Queue managers are the only ones that need access to queue voicemail via the app/browser
Cory Barnes about 1 year ago in RingCentral Admin Portal 0 Under review

RingGroups to apps

Allow ring groups/users forwarding phones for a period of time to go to another user's desktop/mobile apps. This limitation doesn't make sense. If one user is going on vacation and needs to forward their phones, they can only forward to another us...
Cory Barnes about 1 year ago in RingCentral Web/Desktop App 0 Under review

Limited Controls for Site Manager

Allow a site manager to have limited control over a site's IVR (without giving them admin privileges over the entire account) Specifically close the site for the day or implement an inclement weather announcement in-lieu of the main menu.
Cory Barnes about 1 year ago in RingCentral Admin Portal 3 Under review

Allow me to pull a list of devices with MAC/SN to corresponding extension

This would be great after ordering a few hundred phones, so I don't need to manually compile a list of devices for local IT support to install
Cory Barnes about 1 year ago in RingCentral Admin Portal 1 Under review

low vison jaws and zoom reverse with ring central compatability

i am low vision, use jaws and zoomtext reverse screen and screen reader on window360 i have small office and several paralegal who work from home. att want me to go to ring central but i want to be sure that it is compatble with jaws and reverse, ...
Guest about 1 year ago in RingCentral Integrations 3 Under review

Multiple Auto-Attendants

We have multiple companies under our umbrella. We have multiple IVRs, but we need the ability to change business hours for each. Currently, we cannot.
Guest about 1 year ago in RingCentral Admin Portal 1 Already exists

Please add Vanity number functionality.

Please add Vanity number functionality. 
Guest about 1 year ago in RingCentral Admin Portal 1 Already exists

Invalid Vanity Numbers could have been rejected upon request

8001231234 was added to the account. TELCO OPS confirmed that it is an invalid phone number and should not have been added. The system could have rejected the request from the beginning
Roland Angoluan about 1 year ago in RingCentral Admin Portal 0 Under review

Glip Pro integrated with HubSpot

It would be great to have the possibility to create Task and Tickets in HubSpot from Glip Pro
Guest about 1 year ago in RingCentral Integrations 0 Under review