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For SMS, settings to set the default phone number and group text checkbox

When sending an SMS, the app will not let you set a default phone number to send the SMS from. Every time my team opens the app, they must choose the correct phone number to text From, before sending a text. This does not exist in RingCentral, I'v...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

enable employees to log workhours on RingCentral

My staff uses Square Payroll to log their work hours and it also reports taxes for me. I would like a payroll feature in RingCentral so it is all in one spot.
Anne Osterhouse over 1 year ago in RingCentral Web/Desktop App 1 Will not implement

create users template

create users template
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

More flexible options for Recorded Meeting download

For customers to have a choice for it to download the recorded meeting as either 2 separate files (audio and video) or as a single file (both audio and video embedded) It will be easier to upload it to different types of services without having to...
Jasmine Misa over 1 year ago in RingCentral Video 0 Under review

Call queue forwarding

Forward call queue calls if not answered to another call queue.
Anthony Jabal over 1 year ago in RingCentral Admin Portal 1 Already exists

Add Additional Host Controls to Break Out rooms

Allow host to assign moderators to manage break out rooms or move between break out rooms. As of now the Host has to actively move people around.
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Cmd + Enter should send a new message in RC App

RC on Mac. This is fairly standard across the web: enter text into a textbox press cmd enter form posts to server But when I press enter or cmd enter in a text compose window it won't send. I have to move my hand off the keyboard to actually send....
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Add comment streams within chats, voting functions, event function reminders

"Not a problem but what would be amazing is if you can have comment streams within the chats. Sometimes various conversations are happening within one ring and you have to copy and paste the thing you are responding to so that people know what you...
Guest over 1 year ago in RingCentral Mobile App 1 Under review

Inherit Appearance and Logo from Admin Page

Currently we are able to change the main logo under service.ringcentral.com > more > appearence > company logo; but when we jump to analytics.ringcentral.com from the admin portal we see again the RingCentral logo. Since whitelabeling is ...
Filipe Leitao over 1 year ago in RingCentral Analytics 0 Future consideration

Mass import of personal contacts into phone's contact directory.

I recently imported via csv file about 300 "personal contacts" on my RingCentral account. On my Polycom phone, when these contacts call in, I see their names (like CallerID). However, when I search in my Directory under "Contact Directory", they d...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review