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Editing Fax Cover Page without Additional Attachment

Requesting that clients be able to edit the cover page of the efax feature within the cover page without the edit coming through as an additional attachment.
Guest about 1 year ago in RingCentral Web/Desktop App 1 Under review

integration for 3rd party captioning software

This feature already exists in Zoom and is mentioned in the RC settings thought it does not exist in practice. To be able to easily connect a 3rd party AI captioning software such as webcaptioner.com would be much easier than typing captions and m...
Guest about 1 year ago in RingCentral Integrations / RingCentral Meetings & Webinar 0 Under review

Sort Team Order

Like the ability to drag and drop re-order my favorites, I'd like to be able to do the same with my teams.
Bobby Clapp about 1 year ago in RingCentral Web/Desktop App 0 Under review

Unconditional Call forwarding

If we have a Call Queue and an extension assigned to a call Queue, I have extensions that auto forward to an external non Ring Central phone number and would like to be able to make it forward with out have to answer and press 1. If we dial the ex...
Guest about 1 year ago in RingCentral Phone 1 Already exists

Ability to Type Instead of Speak During Phone/Video Calls

People that have difficulty speaking, or cannot speak, cannot use RingCentral to place a phone call or speak during a video call (they could use chat, but this feature is something we would like to extend to video calls as well. We would like for ...
Guest about 1 year ago in RingCentral Web/Desktop App 1 Under review

Integration with ManageEngine/ServiceDesk Plus

RingCentral integration with ManageEngine/ServiceDesk Plus for robotics/automation
Guest about 1 year ago in RingCentral Integrations 1 Under review

allow changes to meeting e-mail template

The template for the ring central e-mail invitation can not be edited, except one produced. Allow the edit to customize the e-mail to your company and wording. A no brainer if you are trying to customize the service!
John Macleod about 1 year ago in RingCentral Admin Portal 1 Under review

Report for Parked calls

I would like to be able to pull a report of my park keys. I would like to know how long a call is on hold/park and who parked the call.
Guest about 1 year ago in RingCentral Phone 0 Under review

Pull Reports per 800 numbers assigned to a single queue

We have created a queue, that has 14 - 16 800#'s tied to. ( A rule was created, directing these numbers to a queue) We would like to pull reports per phone number, then per member, then pull how many calls this member answered from the particular ...
Hajri Tonuzi about 1 year ago in RingCentral Analytics 0 Under review

Increase permitted email accounts to send fax to 50 accounts for fax via email.

To have more email accounts permitted to send fax via email.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review