Skip to Main Content

All ideas

Showing 5791 of 5791

I want to work our analog fax machine without using OBI or ATA

This is a request raise by our customer and asking to work their analog fax machine without using OBI or ATA
Guest almost 2 years ago in RingCentral Phone 1 Under review

Login Page Change when forcing SSO

It would be nice if RingCentral were able to change the sign in page when forcing SSO: Either: A: Force/Change the Single Sign In button to only appear B: Change the Sign In page to only show Email Address as an option, since Phone Number will...
Joe Anderson 8 months ago in RingCentral Web/Desktop App 0 Under review

Display phone numbers with dashes (i.e., 123-456-7890)

When an incoming call appears on the screen of my Yealink phone, the caller's # is just one long string (i.e., 1234567890 vs 123-456-7890), which makes it particularly cumbersome (to me anyway) to try and copy it down.
Brad Robbert 8 months ago in RingCentral Phone 0 Under review

Group chat

Increase from 10 to 60 or more
Jojo Tharayil 8 months ago in RingCentral Phone 0 Under review

Disable Video, Meetings, & Messaging

We would like the ability to disable this to prevent our team from using it. We use Microsoft Teams for this solution.
Nate Smith over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Additional RC App Team Settings

1) For an added ADmin to be able to remove members from the team 2) to import a list of team members to be added It's hard to add/remove members if only team creator is able to do so, as they might not always be available. It's difficult to create...
Barbara Rossi almost 2 years ago in RingCentral Web/Desktop App 2 Under review

Fax Cover Page using the Ringcentral App desktop

We have Google Contacts synchronized on the app with all information. When we send fax using the same app, it does not auto-populate the recipient information (like first and last name, company and business phone etc..) in the cover page.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Allow Outbound Caller to Play a Recorded Message When Leaving a Voice Mail

My Customer Service Agents frequently call customers to remind them of things like their payment is due, policy is about to cancel, etc. They currently have to verbally read a script if they reach a customer's voice mail. It gets repetitive so the...
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Performance Report on read/unread Voicemails

For managers this report will be helpful in dealing with daily voicemails for reps/users. Monitors who has read or unread their voicemail inbox.
Guest over 2 years ago in RingCentral Analytics 0 Future consideration

Bone Conduction Support for ADA Needs

I am deaf in one ear and cannot have a headset that covers my other ear since I must be able to hear and help office visitors. There are no supported headsets in the RingCentral recommended list that meet my ADA needs for the desktop version of th...
Lola Taylor 8 months ago in RingCentral Web/Desktop App 0 Under review