Skip to Main Content

Customer Community Feature Requests

Showing 45

Group Video calling without sharing a link

It would greatly improve productivity to have a group video call feature like Slack does. We found that extremely helpful but would like to stay on one platform opposed to two.
A Mother's Prayer 5 months ago in RingCentral Web/Desktop App 2 Needs more information

Event Calendar Repeat options

I would like more options for repeating events on the calendar. We have a bi-weekly meeting, but I have to manually create the event since the repeating options are only "every day, every weekday, every week, every month, every year."
Will Spragg 5 months ago in RingCentral Web/Desktop App 2 Needs more information

PLEASE remove the orange incoming call box in Pipedrive

Anytime an incoming call comes in through my RingCentral App for a customer already in our system, an orange screen will come in from the left on Pipedrive and cover the current file I am working on. See attached. It's very frustrating. I first re...
Maurissa McGeary 5 months ago in RingCentral Integrations 3 Needs more information

SMS box suggestion for phone APP in Pipedrive

Would like to be able to label each text instead of it showing as the full text when trying to select one. It would also be nice to be able to space things out so the texts are not a run on sentence when creating a template. I like to separate my ...
Maurissa McGeary 5 months ago in RingCentral Integrations 0 Needs more information

Play a Recorded message during a call

Having a recorded greeting/information message to play during call would allow us to give daily updates to our customers.
Nicolas Durelli 6 months ago in RingCentral Phone 1 Needs more information

Main text differentiate

I noticed that my main line texts are coming to me, but I don't know that until I text them back.
Kaylee Jeter 6 months ago in RingCentral Web/Desktop App 0 Needs more information

Increase Member Limit on Default Team

When signing up for RingCentral, a default team was created for our business. New users are automatically added as they create their RingCentral user accounts. However the default team maxs out at 15 members and will not allow you to add more. Qui...
Rachel Williams 6 months ago in RingCentral Web/Desktop App 2 Needs more information

Create a way for us to call pts back directly from email instead of having to go back and forth between missed call log and ring app.

please allow access to dial the number directly from the missed call email. It is not efficient the way it is currently set up. You have to write down all the missed call numbers, and then go back to Ring app dial pad to call each one.
Alex Cochrane 6 months ago in RingCentral Web/Desktop App 1 Needs more information

call spying - OFF

Currently, we can see who everyone in the company is talking to, for how long, etc. We do NOT want that available to most of the team as we deem it a privacy issue.
Maggie Castillo 6 months ago in RingCentral Phone 1 Needs more information

when call forwards it would be convenient to display the extension it was forwarded from

to track and know which department is forwarding the call so users have an idea of the nature of the call that has been forwarded
Emily Dannenbrink 7 months ago in RingCentral Mobile App 2 Needs more information