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Huge Security Vulnerability: Remove the "Express Link" feature or provide an option to disable it tenant-wide

For those who haven't noticed it, RingCentral's mobile app has an "Express Link" sign-in feature. The feature is mentioned in this KB article: https://support.ringcentral.com/article/log-in-ringcentral-app.html "Please note: If you’re logging with...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Will not implement

Allow Limited Extensions to be added to Call Queues

We have a call queue so all phones ring on incoming calls and having the calls come in to our limited extension (in a separate room) would allow me to answer the phone without having to run to my desk to get it.
Guest over 1 year ago in RingCentral Phone 2 Will not implement

[ignore me] test status flow

status workflows
Sofia Nguy over 1 year ago in RingCentral Web/Desktop App 1 Will not implement

Add ability to remove "How was your meeting experience" survey when a meeting ends

It is an annoyance. The only option is to turn it off for 24 hours.
John Wright over 1 year ago in RingCentral Meetings & Webinar 1 Will not implement

Give me the Classic most days!

Guess I'm a RC Classic kind of guy. New RC app does not Beep when I get a new chat msg. I'm chatting all day with my students and will sometimes miss the red dot (new chat notification icon) on my screen in New RC app. Hate to stare at my screen a...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Will not implement

Allow option to remove call queue managers from receiving call queue notifications

When adding a manager to a call queue from an existing user account in RingCentral, I would like to be able to have the option to remove them from receiving notifications (Voicemails, Faxes, SMS, etc). Currently, there is no way to do this.
Guest over 1 year ago in RingCentral Phone 13 Will not implement

Add a "Who's On Deck" widget to Live Reports

We recently rolled out Live Reports for some of our call queues and we love it! One feature that would make it even better is if we knew whose phone was about to ring. We would love to see a widget on the live report that displayed the next 3-5 pe...
Guest almost 2 years ago in RingCentral Analytics 2 Will not implement