All ideas

Would be great to have the possibility to select a different peripheral for ringtones & in-communication, juste like the webapp. When u get a double phone call, it rings way too loud in the ears. We don't understand the person, and it does hur...

In our agency, some extensions are really tied to the program role, not the user. For example, our front desk staff. If a person who was in the role of our front desk support moved to a new job in the agency, they would not be keeping their extens...

Another service, GoTo Connect, allows for this feature, where inbound texts to a particular phone number, can be viewed by multiple users. This is important for us, especially for the after hours/ on call person. Just as the one "on-call" person o...

Connect with Workiz

We'd like to receive a notification once you are nearing/reached your limit for data retention for better management of data. Possible scenarios: Keeping track of auto recorded calls that are about to be deleted. Managing cloud/computer storage.

While making outbound calls, my business name doesn't show up in the caller ID. It shows another place of business's name that isn't even in business anymore. How can this be resolved?

I would like the option to add other ringcentral users to an ongoing video call by searching their name, and "ringing" them, rather than having to share a link or invite.

Ability for RingCentral WFM data to flow into CxOne Performance Management (InView) so create better dashboard and setup scheduled reporting for WFM data.

Our company works with fairly large files (5-30 pages long) that must be sent to different organizations exclusively by fax. We understand that the organizations that must receive these files also serve other companies in the country so our faxes ...

We need both the Click-to-Dial functionality we get with the browser extension, but also need the HUD-Extensions in order to quickly transfer a call to an extension pinned in the HUD area of the desktop application. This is a quick 2-click way to ...