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Ring tones while connecting queue calls

The system should (or have the ability to choose the option) for the caller to hear ringing while connecting to an agent. For example, when they press the option for their queue, and it is ringing to an agent, the caller will hear ring tones inste...
Chase Owens 5 months ago in RingCentral Phone 1 Already exists

Call Recording that continues after Transfer

It's really an issue. We have gatekeepers that field initial calls, and then transfer to the appropriate rep. The problem is that the call recording STOPS at the transfer. That is just crazy. We need this fixed asap!
Joshua Richardson 5 months ago in RingCentral Phone 1 Already exists

Fax Outbound Full User name showing

the outbound fax number in transmission results should show the DID of the user NOT the main number to avoid confusion on the side of the sender
Guest 10 months ago in RingCentral Web/Desktop App 2 Already exists

Configure Notifications for Received Text Messages, to be user specific, or to exclude numbers.

We would love to be able to configure Notifications for Received Text Messages, to not send notifications for specific numbers.As there are a few numbers that we SMS all the time. (My team members), and I do not need notifications for them.
Yitzi Rokeach 5 months ago in RingCentral Phone 0 Already exists

Let people join/start meetings even if the host is "busy"

It's really annoying when our team is trying to do our daily meeting, but no one can join because the host is "in another meeting". What's the point of that? Just makes life harder for no reason and makes us not want to use RingCentral.
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Already exists

Allow access to glip chat while on a meeting!

With the recent updates, the meetings now use the glip app and there is no longer any way to participate in glip chat while on a meeting. This is a horrible impediment to productivity.
Guest about 3 years ago in RingCentral Web/Desktop App 1 Already exists

Turn on/off badge notifications for each group

We have a whole-company chat where people post irrelevant, IT issues every day. I do not need to be notified when someone posts there, but if I turn off the badge notifications for that, it also gets turned off for all other individuals and groups...
Guest 11 months ago in RingCentral Web/Desktop App 1 Already exists

Add different skin tones for Emoji's

Similar to Apple's introduction
Bill Malone 11 months ago in RingCentral Web/Desktop App 5 Already exists

Please add join in browser functionality for participants of RingCentral Webinars

Our target audience ranges from men in their 20s to 80s; having the ability to join a Webinar by browser removes the hurdle of having to download and install the standalone Meetings app.
Guest almost 2 years ago in RingCentral Meetings & Webinar 5 Already exists

Add back Asana Integration

With the Classic version of RingCentral Glip we were able to add the app and have it integrated. Many of the integrated apps are gone now. Including Box/Dropbox.
Emma Lombardi 11 months ago in RingCentral Integrations 1 Already exists