Community Ideas

Welcome! We're glad you're here.
In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!
You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.
We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.
We can't wait to hear your bright ideas!

1 Vote

Zero-dial needs to behave the same as dialing an extension during a menu

Dialing an extension during a menu or voicemail greeting interrupts the playback and audibly sends the caller to the requested extension. The same behavior needs to happen with zero-dial. It's currently broken and needs to be fixed.

Created 16 Sep 02:53pm by Guest

RingCentral Phone

2
1 Vote

Time Clock

Clocking in and Out through Ring central

Created 16 Sep 01:01pm by Guest

RingCentral Web/Desktop App / RingCentral Admin Portal

2
2 Vote

Tip Bot

Hello guys, I would like to see a Tip Bot inside of the MVP, Rainbow Office and similar Ring Central solutions, that allows the users to send and receive cryptocurrency tips and incentives through the app. So they can develop their own community t...

Created 16 Sep 10:08am by Alex espinoza

RingCentral Integrations

3
1 Vote

Add condition to custom call handling: internal vs. external calls

Users may like the ability to have internal calls routed differently from external calls. For instance, having the ability to use this condition would allow a user to have all linked phones ring for a colleague, but only have the desk phone ring f...

Created 16 Sep 02:14am by Guest

RingCentral Admin Portal

0
5 Vote

Stop getting a call once a user receives a call from call queue and transitioned to video call.

We suggest to have an option that prevents a user from getting another call once he received a call from call queue and transitioned the call to a video call.

Created 15 Sep 09:30pm by Paola N

RingCentral Web/Desktop App

0
1 Vote

Option to block, filter, and allow certain emails from specific sources for email to fax

We experienced an event where multiple fax confirmation email was received and it was not initiated by anyone in the office.We were hoping to block any emails from a different source. Ex. allow emails from Outlook only, Google, Etc.

Created 15 Sep 09:29pm by Guest

RingCentral Admin Portal

0
19 Vote

Password and PIN Expiration Requirement

Admins would like the ability to force Passwords and PINs to be changed or updated every 30-180 days.

Created 15 Sep 06:39pm by Niki Martschinske

RingCentral Admin Portal

2
18 Vote

Ability to Turn Off Calling Out Through Voicemail

Please create a way to disable users' ability to make outbound calls through their voicemail on an account level.

Created 15 Sep 06:36pm by Niki Martschinske

RingCentral Admin Portal

1
1 Vote

Ability to identify calls coming in from the RingCentral call queue

We need the ability to mask the caller ID coming into individual’s cell phones. Customers call the number on Ring Central and we forward these calls to our cell numbers. We would like to have those calls forwarded come from a general Ring Central ...

Created 15 Sep 06:06pm by Guest

RingCentral Admin Portal

0
4 Vote

While in a direct call my, status is "on a call", a queue call will still ring in; I would like an option to not ring.

While in a direct call my status is "on a call", a queue call will still ring in. If DND is on it will not. Is there a way to have the phone NOT ring when the person is already on the phone?I would like an option that IF I am "on the phone" : ...

Created 15 Sep 05:59pm by Guest

RingCentral Web/Desktop App

0

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Community Ideas

Filter by status

Filter by category

Zero-dial needs to behave the same as dialing an extension during a menu

Time Clock

Tip Bot

Add condition to custom call handling: internal vs. external calls

Stop getting a call once a user receives a call from call queue and transitioned to video call.

Option to block, filter, and allow certain emails from specific sources for email to fax

Password and PIN Expiration Requirement

Ability to Turn Off Calling Out Through Voicemail

Ability to identify calls coming in from the RingCentral call queue

While in a direct call my, status is "on a call", a queue call will still ring in; I would like an option to not ring.

Filter by status

Filter by category

Identify yourself with your email address

Zero-dial needs to behave the same as dialing an extension during a menu

Time Clock

Tip Bot

Add condition to custom call handling: internal vs. external calls

Stop getting a call once a user receives a call from call queue and transitioned to video call.

Option to block, filter, and allow certain emails from specific sources for email to fax

Password and PIN Expiration Requirement

Ability to Turn Off Calling Out Through Voicemail

Ability to identify calls coming in from the RingCentral call queue

While in a direct call my, status is "on a call", a queue call will still ring in; I would like an option to not ring.