Customer Ideas Portal

External caller transferred to an extension that would just ring a pager and hang up. We have a phone line displayed outside of our shop that a truck driver can call from their cell phone. The idea would be that the driver enters an IVR menu and ...

We would like to have a feature added to the Ring Central app to let calls auto answer. This feature is currently available in the Ring Central phone app but not the Ring Central app.

Could we leave off the deactivated or deleted users from the adoption and usage report since those persons are not longer working for the company.

can we set it up where the caller id of the original caller follows the call throughout many transferrers

For Ring Central text messaging, which I use extensively, would like to see a translate ability - using google translate, for example -- English to foreign language and vice versa

allows for integrated answering, call making, and texting using Google assistant commands and car steering wheel functions (answer button, volume control).

In my organization we give remote access during pediatric therapy sessions and we need to be able to quickly take the access away at times.

We have many departments that have more than one message they want to play while a caller is on hold. I think having the option to add more than one Interrupt Prompt would be very useful to those departments that have multiple messages they would ...

This should not be overly complicated, we should be able to pull all the different tables from Engage Voice to create our own reports and analyze the data through Microsoft BI. This would make a tremendous boost to every client of yours ability to...

Currently, RingCentral does not allow users to access free conference call lines through their phones or through the RingCentral mobile app. This is a suggestion to grant users the ability to host conference calls using RingCentral devices.