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Customer Ideas Portal

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SysAid IT Ticketing integration

Allowing us to have a place in the RC app to integrate ticket submission to SysAid so our users can stay within the RC app while also reaching out to Support.
Jesse Clouse 24 days ago in RingCentral Mobile App 1 Future consideration

Driver Recruitment Software Integration

It will help a lot if we could have an integrations with DRS - Driver Recruitment Software for both calls & SMS for UK customers.
Ovi M about 1 month ago in RingCentral Integrations 1 Future consideration

LASSO - CRM SOFTWARE

This would help new home sales businesses to utilize the Lasso integration with Ring Central to maximize work flow.
Julie Mason about 1 month ago in RingCentral Integrations 1 Future consideration

Can you integrate with the Crestron 4-Series Control System?

We just installed this system in our conference room. It only supports Zoom and Teams. We would like it to integrate with RingCentral. This would be a huge benefit to our team as we really like using RingCentral for video conferencing.
Roxanne Terry about 1 month ago in Developer Platform and APIs 1 Future consideration

Power BI Integration

Looking for an easy way to integrate with Power BI in order to streamline call dashboard.
Ryann Black about 1 month ago in RingCentral Analytics 1 Future consideration

Advyzon CRM

Advyzon is a CRM app for registered investment advisors. Phone service integration would be great!
Earl Jefferson - Office about 2 months ago in RingCentral Integrations 1 Future consideration

Capturing key press selections when calls are routed to an IVR ( menu system )

When a caller dials a number that is setup with a menu system, a key should be selected from the key board to proceed further. The selection the caller makes could an important call stat. As an example, if you have a menu system that has different...
Dana Ekwa 2 months ago in RingCentral Analytics 0 Future consideration

Add Inbound Fax Analytics

Please add the ability to quantify inbound fax via the analytics portal. We currently utilize over 200 virtual extensions that act as a fax inbox for our sites. We would like the ability to view the total number of received inbound faxes across al...
Brett McVay 2 months ago in RingCentral Analytics 0 Future consideration

Honeybook Integration

Honeybook is a popular CRM for freelancers. It would be quite efficient to automatically log phone / text interactions with clients from RingCentral into Honeybook, automating client interaction records/history.
Russell Morgan 2 months ago in RingCentral Integrations 0 Future consideration

Legal case management software

Like cloudlex or peer. Track incoming calls from within the app
Nnamdi Ekeh 3 months ago in RingCentral Integrations 0 Future consideration