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Customer Ideas Portal

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FAXES--Very Important for Attorneys Legal Issue

As attorneys, we must prove to the court a fax was submitted to the opposing party or attorney especially when the opposing attorney says they never received it. This is very critical when it comes to denial and statute of limitations as the timel...
Kambiz Drake 12 days ago in RingCentral Phone 1 Under review

Chat Box in RCV as independent window

When we are hosting meetings, often we get a lot of feedback and questions in chat. Having the ability to pop out the chat windows and move it to a 2nd or third screen is highly effective for visibility. Right now the chat window is floating in th...
Morgan Ford 12 days ago in RingCentral Video 0 Under review

Pin Text Messages

Like in Whatsapp and iMessage, create the ability to pin favorite contacts or most interacted chats, so they would always stay on top.
Sandro Bastien 12 days ago in RingCentral Web/Desktop App 0 Under review

Improve the Text To Speech System: Maybe move to Google Text to Speech?

We find that the text-to-speech feature in RC IVRs are terrible. Would RingCentral consider using a service that is far better? e.g. Google Text-to-Speech.
Fraz Hamid 13 days ago in RingCentral Admin Portal 0 Under review

RC app fax default view and download location selection

Would like to add if possible, a feature that could select fax view (e.g adobe) as a default view and download location to a specific file in the computer.
Test One 15 days ago in RingCentral Web/Desktop App 0 Under review

Add a Display name field to the Park Locations

I would be useful to be able to have a Group Name for the Call Park ext. that is meaningful to the IT Department for ease of administration and a different Display name that is meaningful to the site and enhances the users ease of use.
Ian Stanton 15 days ago in RingCentral Admin Portal 0 Under review

I want to add cloud recording for my calls

My job requires that all phone calls need to be recording. When I signed up from ring central that said this would be a feature. Please add cloud recording on my phone. This is all need to be on my people
Scott Harter 15 days ago in RingCentral Admin Portal 0 Under review

Option to change the recipient Name for faxing out.

when a same company phone number was saved under contact list with different names. It will always show the 1st contact info saved from the account example: Contact Name: User 1 Phone number 1234567890 - company number Contact Name: User 2 Phone n...
Tester Account 15 days ago in RingCentral Mobile App 0 Under review

Require a password to open RC Admin using the 'Manage account' link in RC App

I believe most administrators also have a seat and line so they keep the RC App open. It's convenient but not very secure to allow a simple click of 'Manage account' in the RC App to go straight into service.ringcentral.com in Administrator mode. ...
David Hepper 15 days ago in RingCentral Admin Portal 0 Under review

Multi-Site Directory

Add the ability for clients that have multiple sites to use either a 'company directory' or 'site directory'. For 'site directory', this will limit callers to identify individuals at the site they have called into. Additionally, you could use an e...
Brett Spring 15 days ago in RingCentral Admin Portal 0 Under review